Packing Lead

Packing Lead

The Packing Lead will support the packing department staff and ensure an efficient level of performance is met to achieve key departmental targets.

• Lead a team of packers, providing guidance, training, and support to ensure the efficient execution of packing tasks.
• Oversee and assist with packing orders in accordance with SLA.
• Plan and prioritize packing activities to meet daily, weekly, and monthly order fulfillment targets.
• Inspect and ensure the quality of packed items, verifying that they meet client specifications and packaging standards.
• Runs reports (e.g., aged report) to monitor productivity.
• Utilize Warehouse Management System (CloudX) and Excel sheets to maintain accurate records.
• Communicate any delays, issues, or changes in the packing process to relevant stakeholders.
• Monitor inventory levels of packing materials and supplies and report shortages to the packing supervisor.
• Assist with housekeeping and organization responsibilities for the work area.
• Provide coaching on work improvement to staff needing help with productivity.
• Communicate with staff on a regular basis to make them aware of priorities, targets, and operational requirements.
• Enforce safety protocols and best practices to create a safe working environment for all packing associates.
• Other duties as assigned.

Rotating schedule:

• Monday – Friday: 11:00 AM – 7:30 PM
• (Alternating Sundays, every other 7 AM-3:30 PM)