Administrative Assistant

Most of our clients have built their companies from the ground up. One Digital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what’s most important to them and their employees: doing their best work and living their best lives.

If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, One Digital is the right career for you.

The Administrative Assistant will assist with general administrative duties and day to day office operations. There will be a range of key responsibilities so this is a great role for those who are flexible, have a “can-do” attitude, and who thrive in a fast-paced environment.

• Greet and direct in office visitors
• Answer and direct phone calls
• Coordinate use of conference rooms; assist in set‑up and clean‑up of conference rooms for management and/or client meetings including coordination, selection and ordering of food
• Assist with set up of seminars (on and off site) and day of tasks as needed
• Provide administrative support to the Manager and others as requested to include:
  • Requesting information from clients
  • Creating and updating client information
  • Updating agency management system with policies, renewal dates, premium, activities, and documents
  • Request and follow‑up on signatures from clients when necessary
  • Print and bind client presentations as needed
  • Pull reports, policies, or information from carrier websites as needed
  • Process and download duties in the agency management system
• Provide office management duties to include but not limited to:
  • Assist in reviewing service contracts on equipment from vendors
  • Assist in maintaining all office equipment including copiers, shredders, postage machine, etc. Ensure all equipment is kept in working order and coordinate with vendors if issues occur
  • Assist staff in training of equipment when needed
  • Assist in researching, negotiating and purchasing office furniture and supplies
  • Get and distribute mail daily. Send checks to corporate office
  • Order and maintain office supplies (paper, toner, kitchen supplies)
  • Process incoming payments on carrier sites and in the agency management system
  • Assist the accounting department with payment processing
• Other projects as assigned by management

• Excellent verbal and written communication skills
• Good interpersonal and customer service skills
• Exceptional organization skills
• Must be a team player
• Ability to work independently
• Must be able to manage multiple priorities
• Able to maintain confidentiality

The typical base pay range for this role nationwide is $22 to $24 per hour. Base pay is dependent upon skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or an annual bonus based on individual performance and/or the company’s performance. We also offer health, wellbeing, retirement and other financial benefits, paid time off, overtime pay for non‑exempt employees, and robust learning and development programs.

You will receive reimbursement of job‑related expenses per company policy and may receive employee perks and discounts.

One Digital is an equal opportunity employer. We celebrate diversity, insist on equity and inclusion, and ensure our people feel seen, valued, respected, and supported as part of our core values. One Digital provides equal employment opportunities to all employees and applicants for employment regardless of veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information or any other category protected by federal, state or local law.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. Employment decisions shall comply with all applicable federal, state and city/county laws prohibiting discrimination in employment. One Digital complies with all criminal history inquiry laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

We welcome you to One Digital and look forward to hearing from you. For further information about our recruitment process or hiring policies, please contact us.