Patient Safety Monitor

• Part-time w/rotating wknds & holidays - Evening shift - 2:45pm-11:15pm

The Safety Monitor position provides continuous video monitor observation of assigned patients. The Safety Monitor observes patient behaviors, verbally re-directs and de-escalates patients, and respond quickly to urgent safety situations by alerting nursing staff. Monitor staff will be knowledgeable and abide by patient and institutional confidentiality and related hospital policies.

• High School diploma or equivalent or evidence of attaining.
• Customer Service experience in a public facing role.

Required Licenses/Certifications

• Completion of endorsed patient/visitor de-escalation and restraint program certification*
• Completion of Dementia Capable Care certification training*

* may be acquired after hire.

Required Skills, Knowledge, and Abilities

• Demonstrated moderate level of basic computer skills.
• Demonstrated ability to effectively interact with a diverse group of staff and patients/families from multiple cultures, diverse socio-economic backgrounds, and varying levels of healthcare literacy.
• Ability to remain calm and think and act quickly and effectively.

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