Human Resources Business Partner

• An experienced HR professional with 5+ years of progressive HR experience, strong knowledge of recruiting, employee relations, and performance management.
• A steady, supportive partner who remains approachable, calm, and solution‑oriented in sensitive or complex situations, and who genuinely cares about helping people succeed.
• A practical problem-solver who can balance strategic thinking with hands-on work, manage multiple priorities, and communicate clearly and compassionately.
• A process-minded collaborator who enjoys improving tools, workflows, and employee experiences and who is curious about how HR can best support the business.

• Supporting the full employee lifecycle, including onboarding, development, performance management, benefits administration, leaves, and transitions.
• Partnering with leaders on hiring, employee relations, career paths, team needs, organizational changes, and day‑to‑day people challenges.
• Owning key HR operations, including weekly payroll processing, maintaining accurate employee data, and ensuring compliance with employment and wage laws.

• Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner for our community.
  • Benefits Include:
    • Paid time off in addition to paid federal holidays
    • Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
    • 401k match
    • Ongoing training opportunities
    • 8 hours of volunteer time with an organization important to you
    • Reimbursement each month for Gym membership (up to $25), hobby reimbursement (up to $25) and fresh local foods (up to $25 on a seasonal basis)

Salary Range: $56,195 - $70,000 annualized

Position Title: Human Resources Business Partner

FLSA Status:Exempt

Department:
Human Resources

EEO Code: Professionals

ReportsTo:CHRO

Grade: 9

Summary:

Heritage Family Credit Union is seeking a Human Resources Business Partner (HRBP) to support our employees and leaders across the full employee experience. This role is hands-on and highly collaborative, combining day-to-day HR operations with strategic partnership to ensure our people systems, processes, and experiences support the business and our member-focused mission.

This role is one of three HR Business Partners, who together share responsibility for HR operations, payroll processing, recruiting, and people support across the credit union.

Our HRBPs don’t sit on the sidelines. They are embedded in the business, helping leaders navigate day-to-day people challenges while also improving systems, tools, and experiences over time. You’ll balance hands-on support with big-picture thinking, ensuring our people practices are aligned with our values, strategy, and member-focused mission.

Essential Functions:

Employee Lifecycle Support

• Serve as the primary HR point of contact for employees and leaders in assigned departments.
• Support employees through all stages of employment: onboarding, development, performance, leaves, and transitions.
• Own day-to-day benefits administration and act as a trusted point of contact for employee questions, translating benefits into a clear and positive employee experience.
• Coach managers on performance management, feedback, documentation, and employee development. Partner with the training team to support employee and leader growth.
• Support employee relations matters with professionalism, consistency, and care.
• Ensure HR policies and practices are applied fairly and consistently.
• Manage and support full-cycle recruiting for assigned departments, from job posting through offer.
• Partner with hiring managers to clarify role needs, timelines, and candidate profiles.
• Coordinate interviews, reference checks, and offer processes.
• Support onboarding to ensure a smooth transition from candidate to employee.

HR Business Partnering & Advisory Work

• Build strong working relationships with leaders to understand…