Skilled Nursing- Concierge
Job in
Rye, Westchester County, New York, 10580, USA
Listed on 2026-06-02
Listing for:
The Osborn
Full Time
position Listed on 2026-06-02
Job specializations:
-
Administrative/Clerical
Job Description & How to Apply Below
Status: Full Time
Rate: $20.50/hour
Location: Rye, NY (The Pavilion at The Osborn)
Schedule: Monday - Friday, 10:00 AM - 6:00 PM
Make every first impression feel like home
As a Pavilion Concierge, you're the warm welcome and calm problem-solver who keeps our Pavilion running smoothly. You'll support residents, families, visitors, and our nursing team with grace, speed, and a smile-turning everyday moments into exceptional experiences.
What you'll do
- Be the front-line ambassador: Greet residents, visitors, and vendors; answer phones; route calls and messages accurately; provide helpful information.
- Support the unit: Handle clerical tasks (filing, basic data entry, organizing), keep the desk and common areas tidy, and jump in where needed.
- Respond with care: Answer resident call bells as needed and follow up with residents, families, staff, and referral sources to ensure needs are met.
- Keep things moving: Prioritize multiple requests, collaborate with the interdisciplinary team, and escalate issues to the right staff-fast.
- People skills, plus: Patience, tact, enthusiasm, and a consistently cheerful, professional demeanor.
- Service mindset: Genuine respect for older adults and an understanding of age-related needs.
- Organization & independence: Ability to manage your workload and make sound decisions in a busy environment.
- Tech comfort: Proficiency with Microsoft Office (Outlook, Word, Excel; Publisher a plus).
- Background: High school diploma (or equivalent) or prior office/concierge experience or a comparable mix of both.
- Integrity & confidentiality: You handle sensitive information with care at all times.
- Sit/stand for extended periods; move throughout the building.
- Lift/carry 10-25 lbs and push/pull up to 25 lbs over short distances.
- Communicate clearly in English in person and by phone (with or without accommodations).
- A mission-driven, resident-centered community with a supportive team culture.
- A role where your calm, kindness, and follow-through make a daily difference.
- Predictable weekend hours-perfect for students or a steady second role.
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