Assistant Manager(06819) -5250 State Highway 78, Suite 500
Listed on 2026-08-21
-
Entertainment & Gaming
Customer Service Rep
- Full-time
- Job Category:
Store Assistant Manager
Responsible for everything that happens during your shift, including cost controls, inventory control, cash control, and customer relations. Must set the example and enforce all policies and procedures 100% of the time.
- Staffing, paperwork, cost controls, cash control, food management, scheduling, image and standards adherence, customer service, attendance and punctuality, transportation, store cleanliness, marketing, profitability.
General job duties for all store team members:
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Training:
Orientation and training provided on the job.
Communication skills:
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co‑workers to process orders over the phone and in person.
Essential functions and skills:
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In‑store temperatures range from 36 °F in cooler to 90 °F or higher in some work areas. Sudden changes in temperature during work. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk‑in cooler. Hot surfaces/tools from oven up to 500 °F or higher. Sharp edges and moving mechanical parts.
Sensing- Talking and hearing on telephone.
- Near and mid‑range vision for most in‑store tasks.
- Depth perception.
- Ability to differentiate between hot and cold surfaces.
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Physical RequirementsStanding:
Most tasks performed from standing position.
Walking:
For short distances for short durations. Surfaces include ceramic tile, bricks with linoleum. Height of work surfaces between 36 in and 48 in.
Sitting:
Paperwork normally completed at a desk or table.
Lifting:
Bulk product deliveries twice a week or more, unloaded using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 lb.
Carrying:
Large cans weighing 3 lb 7 oz carried from workstation to storage shelves. Occasional 30 lb pizza sauce carried from storage to front of store. Trays of pizza dough carried three at a time, weighing ~12 lb per tray.
Pushing:
Move trays on dollies; stack of trays about 24‑30 in requires up to 7.5 lb of force to push.
Climbing:
Infrequently navigate stairs or climb a ladder to change prices, wash walls, or perform maintenance.
- Necessary at pizza assembly station.
- Toe room present, but workers unable to flex knees while standing at this station.
- Position lasts 30-45 seconds at a time, repeated continuously during the day.
- Also required at front counter and when stocking ingredients.
Performed occasionally to stock shelves and to clean low areas.
Reaching- Continuously up, down, and forward.
- Reach above 72" to turn on/off oven controls, change sign prices, lift/lower objects.
- Reach down to scoop cornmeal, wash dishes.
- Reach forward when getting topping ingredients, cleaning work surfaces, or answering phones.
- Eye‑hand coordination essential.
- Use of hands continuous throughout the day.
- Frequent and forceful use of forearms and wrists for shaping dough.
- Must manipulate pizza peel, rolling cutter, etc.
- Frequent pinching required for cardboard pizza box assembly.
- Must grasp cans, phone, pizza cutter, pizza peel, pizza boxes.
May be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.
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