Office Associate II - Mountain View Correctional Facility, Charleston

Office Associate II – Mountain View Correctional Facility, Charleston

Grade 13: $42,307.20 - $58,812.60 (Includes $2.00/hour Correctional Career Stipend, $0.60/hour Institutional Stipend & 2.25% Salary Adjustment)

Job Class Code: 6542

Open:
June 10, 2026 | Close:
June 24, 2026

Maine Department of Corrections (MDOC) is destigmatizing corrections for the betterment of all Maine communities. Through the ‘Maine Model of Corrections, we promote the safety of our staff and residents while reducing barriers to meaningful rehabilitative opportunities. We facilitate restorative justice practices that equip justice‑involved residents and clients with the skills they need to become contributing members of society upon release, including treatment, education, and job training.

We are accepting applications for an Office Associate II position at the Mountain View Correctional Facility in Charleston, Maine. This position is open to current Maine DOC employees and all outside applicants.

This position provides office and administrative support to Mountain View. This job family is distinguished by its contributory role in meeting operational, production, and/or processing needs. This is office and administrative support work performing complex, varied office support tasks often requiring established skill sets which include a solid knowledge of modern office practices and office equipment necessary to perform divergent clerical functions.

Work is performed under general supervision.

• Comply with the requirements of State policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes.
• Create and use varied correspondence formats and compose standard business correspondence.
• Create basic graphics/illustration/publication work to produce informational materials including maps, charts, and graphs involving drafting, formatting, illustrating, lettering, and manipulating text and graphics in electronic and written form.
• Develop and use computerized formats and/or graphics for forms, pamphlets, graphs, charts, tables, and/or maps.
• Post to, amend, and/or update web pages using established content and knowledge of modern office software.
• Examine documents/information, determine facts, detect errors and irregularities, and act as authorized.
• Receives, signs for, and delivers accountable mail (express, registered, certified, and insured) to maintain accountability and control.
• Collects, packs, and labels printed materials to prepare materials for delivery.
• Inputs, arranges, codes, transcribes, corrects, and/or posts standard forms and free‑form data for data entry.
• Organizes, records, and maintains computerized and/or manual files.
• Query for data via telephone, computer, and/or written/oral communication.
• Explain, inform, and/or initiate calls on routine matters.
• Refer non‑routine inquiries to appropriate resource.
• May lead the work and provide guidance to co‑workers on a project or intermittent basis to improve worker skills and maintain flow of work.

• Knowledge of the principles, practices, and equipment used in graphics, illustration, and publication work.
• Knowledge of information distribution using the internet.
• Knowledge of the principles and practices of informational presentations.
• An ability to create and use varied correspondence formats and compose standard business correspondence.
• Ability to prepare standard reports.
• Ability to develop and use computerized formats and/or graphics.
• Knowledge of customer service methods and techniques.
• Ability to communicate effectively with customers.
• Ability to determine facts, detect errors and resolve problems.
• Ability to follow oral and written instructions.
• Ability to establish and maintain effective working relationships.
• Ability to recommend and provide input on procedures and work methods.

Training, education, or experience in office and administrative support work that demonstrates: