Operations & Project Coordinator

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Saco, Maine

Do you love creating order out of chaos? Are you highly organized, calm under pressure, and good at keeping many moving pieces on track?

We are a growing, locally owned home services company specializing in custom closets, garage cabinetry, and epoxy flooring throughout Southern Maine. We are looking for an Operations & Project Coordinator to help keep projects moving, act as a bridge between sales and production teams, and ensure an exceptional customer experience from sale through installation.

This is a high-responsibility role in a fast-moving small business and is best suited to someone who enjoys ownership, problem-solving, and keeping many moving pieces organized.

The right person will thrive on systems, communication, and accountability — and will take pride in helping projects run smoothly and ensuring customers feel taken care of.

• Help manage jobs from sale through installation
• Serve as a communication bridge between sales, office, warehouse, and installation teams
• Support salespeople by helping monitor project flow and follow-through
• Help identify process gaps, recurring issues, or bottlenecks and recommend improvements
• Track project timelines and proactively resolve bottlenecks
• Maintain visibility across approximately 30+ active jobs at a time

• Assist with process development/maintenance in CRM and project management apps like Company Cam
• Maintain updated project and training files internally
• Ensure project readiness for purchasing and submit vendor orders
• Coordinate purchasing, vendor communication, and operational details
• Coordinate with Production Manager to ensure job readiness and ensure details do not fall through the cracks

• Communicate professionally with clients regarding scheduling and project questions
• Help create a polished, organized, high-end customer experience
• Troubleshoot issues calmly and professionally when problems arise

• Are exceptionally organized and detail-oriented
• Stay calm under pressure and can manage many moving parts at once
• Like systems, checklists, and improving processes
• Are comfortable having direct but professional conversations
• Enjoy helping teams stay accountable and effective
• Learn technology quickly and are comfortable using multiple software systems
• Take ownership and naturally notice when something may fall through the cracks

• Experience in home services, construction, real estate, design, or project coordination
• Experience coordinating vendors, schedules, or logistics
• Experience managing people or helping teams stay organized and accountable
• Comfort reviewing numbers, KPIs, or operational performance

We are a locally owned company that values excellence, professionalism, and treating people well. We care deeply about customer experience and are building a business with strong systems, good culture, and room for growth.

This is not a passive desk job. It is a role for someone who likes ownership, solving problems, and helping a team succeed.