Eligibility Specialist II – Long Term Care

Internal Application Process

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Opening Date:
June 26, 2026 | Closing Date:
July 10, 2026

Job Class Code: 5073 | Grade: 21 (Professional & Technical Services)

Salary: $21.54 - $30.14 per hour* (New State employees begin at Step
1)

Position Number:  |

Location:

Machias

Partial telework may be permitted with management approval.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

The position of Eligibility Specialist II determines initial and continued eligibility for public assistance programs. This vacancy is within the Long‑Term Care Eligibility Unit and has a strong focus on Maine Care policy. The position may also perform quality control work by reviewing eligibility decisions made by others. Work is done in a fast‑paced environment that has high standards for customer service and program accuracy.

The position gathers sensitive and personal information to make timely and accurate eligibility determinations. Strong interpersonal and conflict resolution skills are necessary as the Eligibility Specialist interacts with people from different walks of life and/or in various emotional states.

• Interview clients, obtain and assess all necessary facts, data, supporting information, and documentation pertaining to the application or recertification for public assistance.
• Evaluate information and apply allowable standards and criteria.
• Explain program eligibility requirements, rules, regulations and individual rights and responsibilities to clients and their representatives.
• Review and analyze information for accuracy; identify inconsistencies; request necessary documentation; verify and validate data.
• Answer inquiries and refer clients to various programs.
• Accurately enter data into an automated system and ensure accurate eligibility results.
• Communicate verbally and in writing with clients, co‑workers and other agencies.
• Perform intermediate mathematical calculations.
• Maintain confidentiality of all applicant and recipient information.

A four‑year combination of education, training, and/or progressively responsible experience in a social services setting which demonstrates interviewing and data gathering skills as needed to form the basis for judgments in eligibility determinations, claims resolutions, and/or customer service requests, OR a Bachelor’s Degree in Social Services, Business Administration, or other related field.

For additional information about this position please contact Marcus Hatch at (207) 890‑6810 or by email ch.

To apply, please upload a resume, cover letter, and transcript (transcript needed only if education is used to meet the minimum qualifications).

Please submit all documents or files in a PDF or Word format.

To request a paper application, please contact Mandy.

Hernandez.

We believe in supporting our workforce’s health and wellbeing with a valuable total compensation package, including:

• Work‑Life Fit – 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime‑exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85‑100% of employee‑only premiums (annual value $12,845.82 – $15,112.76), depending on salary.
• Health Insurance Premium Credit – Participation decreases employee‑only premiums by 5%.
• Dental Insurance – The State of Maine pays 100% of employee‑only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave – Six weeks of fully paid parental leave for all employees who are welcoming a child, including non‑birthing and…