Program and Project Manager

We are a community bank with approximately $1.6 billion in assets, focused on practical, customer-centered growth and continuous improvement.

• Lead and coordinate multiple strategic projects including system implementations, process improvements, and product initiatives.
• Define and refine scope, timelines, and measurable outcomes in partnership with stakeholders.
• Monitor progress and ensure delivery against scope, schedule, budget, and quality targets.
• Identify risks early and drive mitigation strategies to keep initiatives on track.

• Owns and improves scalable Project Management framework, including governance, intake, prioritization, and reporting processes.
• Refine and maintain standards of:
• Project templates, tools, and playbooks.
• Governance structures and steering committee processes.
• Portfolio reporting and performance metrics.
• Lead enterprise project prioritization efforts and capacity planning practices.
• Drive continuous improvement in project delivery through lessons learned, metrics, and process refinement.

• Work directly with business units to translate needs into defined requirements, roadmaps, and execution plans.
• Support system implementations, including core banking, digital banking, and third-party platforms.
• Facilitate process mapping (as-is / to-be), testing coordination, implementation readiness, and product delivery planning (when applicable).
• Coordinate with vendors and internal teams to deliver successful outcomes.

• Facilitate regular project and program updates to stakeholders and senior leadership.
• Support or lead governance forums such as project steering committees and prioritization bodies (aligned with governance leadership).
• Provide concise, actionable reporting on portfolio performance, risks, and capacity.
• Build reporting mechanisms that provide all levels of the organization with clear visibility into project health, risks, and dependencies; i.e. provide the right information at the right time to the right people.

• Apply Lean, Agile, or process improvement techniques to enhance operational effectiveness.
• Build organizational capability through coaching, documentation, and mentoring of project managers, analysts, and business stakeholders.
• Document workflows, procedures, and outcomes in a simple, usable format.
• Provides professional, courteous, and efficient service to all internal and external customers, reflecting the Bank’s commitment to high standards of integrity and service excellence.
• Embrace the Bank’s core values:
  Caring & Compassion, Excellence, Relationships, Trust, and Enrichment. Be a source of possibilities.
• Perform miscellaneous duties or special assignments as required, always aligning with the Bank’s values of integrity, service, and collaboration.

• Attends all required meetings and training, maintaining a commitment to personal and professional growth in alignment with the Bank’s values.
• Complies with federal and state banking regulations, as well as with all bank and department policies and procedures.
• Interacts harmoniously, professionally, cordially and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork.
• Serve on various committees as assigned, actively contributing to the improvement of branch operations and customer satisfaction.

• Physical surroundings are generally pleasant and comfortable with protection from weather conditions, though temperature changes may occur.
• Ability to sit or stand with freedom of movement, regularly alternating between both positions.
• Extensive operation of computers and office equipment requiring dexterity, coordination, and frequent use of hands.
• Ability to lift items weighing approximately thirty-five pounds.

• Bachelor’s degree in Business, Finance, Information Systems, or related field (or equivalent experience).
• 3–5+ years of experience in project/program management, with 1 year in a leadership role.
• Demonstrated experience improving project…