Front Desk Attendant at Historic Rangeley

Front Desk Attendant at Historic Rangeley

Job Location: Outdoor Heritage Museum, Oquossoc, ME; occasional duties at the Rangeley History Museum, Rangeley, ME

Description: Historic Rangeley (also known as Rangeley Lakes Region Historical Society), a nonprofit organization, has an opportunity for a part-time, seasonal Front Desk Attendant at the Outdoor Heritage Museum in Oquossoc. The Front Desk Attendant serves as the face of the museum and plays an important role in providing a positive guest experience at this small but growing regional museum that welcomes around 4,000 visitors a year.

The position requires excellent customer service; adeptness and accuracy while operating a POS system and handling cash; professionalism; and a commitment to the mission of Historic Rangeley. Occasionally, this position may be required to perform similar work at the Rangeley History Museum in Rangeley, ME.

Job Responsibilities:

• Open museum and prepare for visitors, including tidying museum exhibit cases and floors, turning on all lights and exhibit media, preparing museum store and front desk for operation
• Warmly greet visitors and orient them by providing information about museum tours, admissions, etc.
• Operate Square point of sale system to process admissions sales, membership purchases, and gift shop sales
• Accept payments and make change for customers
• Maintain attractive and orderly gift shop – restock shelves, price merchandise, and perform tidying and housekeeping
• Answer visitor questions and provide information about the museum and the organization
• Collaborate with volunteer docents to ensure safety of visitors and security of collections
• Close down store/admissions desk, including counting register and recording sales at end of shift
• Other duties as assigned

Qualifications:

• Experience in customer service and retail preferred, but training will be provided
• Interest in and willingness to learn Rangeley Region history
• Ability to operate and manage Square point of sale system (training will be provided)
• Basic math and computer skills
• Excellent interpersonal skills and communication abilities
• Integrity and honesty; a commitment to the organization’s mission and serving the public
• Calm and professional under pressure
• Works well independently and as part of a team
• Experience in a museum or cultural organization setting preferred (or relevant education), but training will be provided

Schedule and Compensation: Part-time position available from late May through early October, approximately 14-21 hours per week. Availability at least one weekend day preferred. Compensation starts at $18-$20 an hour.