Office Assistant

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs.

ATHENA places a high value on customer service, accountability and getting the job done.

This FULL-TIME position pays $21.09 per hour and is located in Sacramento, CA. The Office Assistant provides clerical and administrative support to the Medical Billing team, assisting with mail sorting, making outbound and inbound phone calls, and performing data entry functions, and additional job duties as assigned.

Work hours are Monday through Friday, 8:00 AM – 5:00 PM. This role is currently in office in Sacramento, CA.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Support the Medical Billing team with daily administrative and clerical tasks.
• Sort, distribute, and process incoming and outgoing mail related to billing and patient accounts.
• Make outbound phone calls and handle inbound calls to follow up on billing matters, verify information, or route inquiries appropriately (medium call volume).
• Perform accurate data entry of billing, account, and patient-related information into internal systems.
• Maintain organized manual and electronic filing systems for billing documentation.
• Prepare documents for scanning, copying, distribution, and electronic recordkeeping.
• Track and maintain records using Microsoft Excel and other office applications.
• Ensure confidentiality and compliance with HIPAA and all applicable policies when handling sensitive medical and financial information.
• Meet established deadlines while managing multiple priorities in a structured office environment.
• Communicate clearly and professionally, both verbally and in writing.
• Utilize Microsoft Windows–based systems and standard office equipment efficiently.
• Perform other related duties as assigned.

• Strong data entry accuracy with attention to detail (medium volume).
• Professional and courteous telephone communication skills.
• Experience with mail handling, filing, and general office support functions.
• Proficiency in Microsoft Word, Microsoft 365, Outlook, and Windows.
• Intermediate Microsoft Excel skills (data tracking, basic formulas).
• Ability to prioritize tasks and manage time effectively.
• Strong organizational skills and ability to maintain confidentiality.
• Ability to work independently while supporting a team environment.

• Minimum:
  One (1) year of clerical or administrative support experience preferred.
• Education:
  
  High School Diploma or GED required.

• Must be able to complete and pass a Live Scan fingerprinting prior to hire.
• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift, carry, and move office supplies and documents up to 25 pounds.
• Visual acuity to read and proof documents.
• Manual dexterity to operate office equipment such as keyboards, copiers, and fax machines.
• Occasional bending, reaching, and filing.

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

• Support from a team of professionals committed to making your life better.
• Medical, dental and vision insurance.
• Medical and dependent flexible spending account.
• Pet insurance.
• 401k with a generous employer match.
• Eas…