Administrative Technician

Administrative Technician

The Administrative Technician supports the Sacramento Fire Department Executive Team in the Office of the Fire Chief and reports directly to the Fire Administrative Manager. The key responsibilities of this dynamic and multi-faceted position include the following:

• Collecting, compiling, and disseminating Public Records Act (PRA) requests and subpoenas in accordance with City Clerk policies and procedures
• Preparing departmental statistical and narrative performance measure reports, presentations, correspondence, and Office of Emergency Management promotional materials
• Developing and maintaining forms, tracking systems, databases, and spreadsheets related to fleet operations (including apparatus tracking), fire radio equipment, and fleet maintenance services and replacement schedules for the Support Services Division
• Providing executive administrative support while coordinating special events, training, programs, and Office of Emergency Management regional disaster response efforts, including creating signage, emergency binders, and correspondence on behalf of the Fire Executive Team

The ideal candidate will be a strong communicator who conveys information clearly and builds effective working relationships with both internal and external SFD partners. They will be proactive in providing regular updates and follow-up reports, actively participate in meetings, and demonstrate a commitment to continuous learning and collaboration. The ideal candidate will exemplify professionalism, exercise sound judgment, and maintain the highest level of confidentiality in handling sensitive information due to the nature of the position and its responsibilities.

Under general supervision, the Administrative Technician performs a variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling and reviewing information; develops and maintains databases and spreadsheets.

This classification may be populated with multiple incumbents. The Administrative Technician performs technical non-clerical budget, procurement, personnel or program administration work within established policy and procedure guidelines. The Administrative Technician is distinguished from journey level clerical classifications in that the duties of Administrative Technician are technical and paraprofessional in nature and require greater knowledge and judgment. Administrative Technicians do not routinely perform clerical work.

General direction is provided by higher-level administrative, analytical, or managerial staff.

Researches, compiles, tabulates, and assembles data; assists in conducting surveys and studies; recommends and implements procedures, guidelines and processes; consults with managers and drafts policies.

Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets.

Resolves difficult or sensitive customer service inquiries or problems, advises public on complex rules, policies and procedures; responds to inquiries from employees and the public.

Researches information, organizes, evaluates and compiles results and prepares detailed summaries, tracks progress of projects and payments expenditures and reimbursements.

Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for personnel, purchasing, fiscal, and project or program areas; maintains a variety of records and files.

Assists in the administration and coordination of special events, training, programs or projects; assists in coordinating municipal activities among City departments and/or other organizations.

Provides exceptional customer service to those contacted in the course of work.

Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

Knowledge of:
Basic principles of technical and…