Administrative Technician (Police Department

Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position.

The Sacramento Police Department is seeking an Administrative Technician to join the Personnel Services Division. The ideal candidate will possess strong organizational skills, the ability to provide excellent customer service, be detail-oriented, multi-task efficiently, and have the capacity to handle confidential and sensitive information. The ideal candidate will be a good team player, be able to manage time well, and work independently at times.

A good working knowledge and understanding of human resource practices, labor agreements, and leave administration is desired.

Under general supervision, the Administrative Technician performs a variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling and reviewing information; develops and maintains databases and spreadsheets.

• Researches, compiles, tabulates, and assembles data; assists in conducting surveys and studies; recommends and implements procedures, guidelines and processes; consults with managers and drafts policies.
• Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets.
• Resolves difficult or sensitive customer service inquiries or problems, advises public on complex rules, policies and procedures; responds to inquiries from employees and the public.
• Researches information, organizes, evaluates and compiles results and prepares detailed summaries, tracks progress of projects and payments expenditures and reimbursements.
• Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for personnel, purchasing, fiscal, and project or program areas; maintains a variety of records and files.
• Assists in the administration and coordination of special events, training, programs or projects; assists in coordinating municipal activities among City departments and/or other organizations.
• Provides exceptional customer service to those contacted in the course of work.
• Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

• Basic principles of technical and statistical report preparation.
• Basic principles and practices of research and statistical methods.
• Modern office practices, procedures, and equipment.
• Record keeping and reporting practices.
• Basic principles and techniques of personnel, budget and purchasing.
• Basic techniques of project and program management.

• Providing customer service, including dealing with people in sensitive situations and problem resolution.
• Use of computers and computer applications and software.

• Communicate clearly and concisely, both orally and in writing.
• Collect, compile, organize, analyze, and interpret data.
• Understand, interpret, and apply rules, regulations, laws, and ordinances.
• Establish and maintain cooperative relationships with those contacted in the course of work.
• Follow oral and written instructions.

Three years of journey level clerical experience, including a minimum of two years performing administrative work or advanced journey level clerical work.

Completion of 60 semester units in an accredited college or university in public or business administration, economics, accounting, personnel or a closely related field may substitute for two years of the required experience.

Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.

Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.