Administrative Support Job Sacramento area,California USA,Administrative/Clerical

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program.

Under the direction of the Administrator I, Employment Processing and Transportation Services (EPTS) Unit, and with the guidance of an EPTS Lead, the incumbent performs a variety of administrative and clerical service functions in support of Personnel Services Section operations. The incumbent serves as a primary point of contact through the Personnel Help Desk by assisting employees, supervisors, managers, applicants, and business partners with Personnel and transportation-related inquiries via the public service window, telephone, and help desk email.

Duties include customer service at the Personnel lobby service windows; answering phone calls and emails; creating, processing, filing, and assembling documents and packages; supporting badging operations in coordination with the Badging Coordinator; entering, updating and maintaining employee personnel information in applicable personnel systems; assisting with pre-employment and onboarding activities for employees and vendors; and providing general administrative support to EPTS, the Personnel Services Section, and customers.

The incumbent provides general administrative support to multiple EPTS and Personnel Services Section programs, including Official Personnel Files (OPFs), and transportation programs. Duties require the use of various Personnel-related systems and Microsoft Office applications, and require sound judgement while handling confidential and sensitive information. Assignments require the incumbent to work independently and as a team member, providing excellent customer service, strong organizational skills, the ability to prioritize competing workloads, and effective collaboration with internal and external stakeholders.

Additional positions may become available (RPA and ).

You will find additional information about the job in the Duty Statement .

Position Details

Job Code #: JC-529030

Position #(s): -XXX

Working Title: Administrative Support

Classification: OFFICE TECHNICIAN (TYPING)

Salary: $3,829.00 - $4,794.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Sacramento County

Telework: In Office

Job Type: Permanent, Full Time

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".

Customer service experience
Ability to work both independently and as part of a team
Excellent time management and organization skills
Clerical (filing, sorting, alphabetizing, assembling packets, etc.), administrative support, and/or onboarding/hiring experience
Experience working with or handling confidential/sensitive personnel related information
Experience using Microsoft Office products such as Word, Outlook, Excel, and other computer-based applications or systems
Great verbal and written communication skills
Ability to e stablish and maintain positive working relationships
Good problem solving abilities with a customer service mindset
Dependable and ability to manage multiple assignments…