Document Management Specialist

Description We are looking for a Document Management Specialist to support the accurate handling of inbound records and digital files for a Long-term Contract position in Sacramento, California. This role focuses on reviewing scanned materials, organizing documents correctly, and ensuring information is matched to the appropriate claim records with a high degree of accuracy. The ideal candidate brings strong attention to detail, sound judgment when researching incomplete information, and the ability to maintain quality standards in a fast-paced document control environment.

Responsibilities:

- Examine incoming scanned mail and assign clear, standardized document names and classifications.

- Research records that arrive without a claim reference and route potential new claims to the appropriate intake team.

- Escalate documents lacking sufficient identifying details to customer support or other internal partners for additional review.

- Conduct quality checks on scanned images to verify readability, completeness, and the accuracy of associated claim numbers.

- Return or reject files that fail image or identification standards and communicate issues related to invalid submissions.

- Index digital documents to the correct claim file by reviewing available data points and confirming matches within claims systems.

- Enter key document details, including service dates and document categories, into the claims management platform.

- Assist with additional document control tasks, special projects, and other assigned operational support activities. Requirements - Experience performing detailed document review in a records, claims, or administrative environment.

- Ability to identify inconsistencies, research missing information, and make accurate file associations.

- Strong understanding of quality control practices for scanned images and electronic documentation.

- Proficiency with data entry and navigating internal systems to update and retrieve record information.

- High level of accuracy, organization, and attention to detail when handling sensitive documents.

- Effective written communication skills for reporting document issues and coordinating with internal teams.

- Ability to manage repetitive review tasks while maintaining productivity and consistent standards. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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