Health & Welfare Team Member II

Sutter Health Human Resources Program Administrator

Performs a variety of technical and administrative activities in administering a human resources program/function – areas include benefits. Determines eligibility, researches and gathers relevant information/data, and maintains a computerized diary pertaining to each individual case/issue. Reviews and processes a variety of documents and reconciles data and billing reports. Responds to escalated inquiries and works with third-party administrator or vendor to resolve case or system issues.

Maintains provider network database and serves as primary point of contact for provider network questions, support, and other related tasks.

The candidate selected for this role must come on site for work 8-12 days per month (2-3 days a week). Candidate must live a commutable distance to the office in Sacramento.

EDUCATION:

• HS Diploma or General Education Diploma (GED)

TYPICAL

EXPERIENCE:

• 1 year recent relevant experience

SKILLS AND KNOWLEDGE

• Familiar with practices and terminologies/jargon used in assigned functional area. Ability to learn and understand new processes or concepts quickly.
• General awareness of applicable laws and regulations governing program administration for assigned Human Resources (HR) function.
• Ability to read, comprehend, and apply laws, rules, regulations, policies and procedures governing benefit/plan administration.
• Ability to compute and apply basic mathematical functions and computations, including calculating percentages.
• Demonstrates critical thinking skills with the ability to research and resolve questionable data. Organization skills and attention to details.
• Ability to prioritize workload to complete assignments accurately and timely.
• Ability to communicate through verbal and written means, and to understand and follow verbal and written instructions.
• Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.
• Displays a customer service focus in all decisions and actions.
• Ability to work effectively in a dynamic and fast-paced environment with changing business priorities. Ability to maintain and work discreetly with confidential information.
• Ability to use essential applications and/or databases associated with the role's duties and responsibilities.

Job Shift: Days

Schedule:

Full Time

Shift

Hours:

8

Days of the Week:
Monday - Friday

Weekend Requirements:
None

Benefits:
Yes

Unions:
No

Position Status:
Non-Exempt

Weekly

Hours:

40

Employee Status:
Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $32.45 to $48.68 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.