Business Solutions Analyst

Overview

Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Business Solutions Analyst is responsible for bridging the gap between business needs and technology solutions to optimize organizational processes and performance. This individual collaborates with stakeholders to identify challenges, gather requirements, and design innovative solutions that align with business objectives.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Key Responsibilities

• Collaborate with stakeholders to understand and document business requirements and objectives.
• Analyze existing processes, systems, and workflows to identify areas for improvement.
• Translate business needs into detailed functional and technical specifications.
• Research, evaluate, and propose technology solutions to address business challenges and improve efficiency.
• Design and document processes, systems, and workflows aligned with organizational goals.
• Work with development teams to ensure solutions meet business requirements and are technically feasible.
• Serve as the liaison between business stakeholders and technical teams, ensuring effective communication and understanding of requirements.
• Collaborate with project managers to track progress and ensure timely delivery of solutions.
• Support testing efforts by validating functionality against requirements and identifying issues.
• Assist in solution deployment and provide post-implementation support, including user training and documentation.
• Analyze business data to uncover trends, insights, and opportunities for optimization.
• Recommend actionable strategies based on quantitative and qualitative data analysis.
• Identify opportunities for process optimization and recommend industry best practices.
• Monitor and evaluate the effectiveness of existing solutions to identify areas for improvement.
• Stay informed on emerging technologies and trends to drive innovation.
• Other duties as assigned.

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order.

Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Bachelor’s-level degree from a recognized college or university. Alternatively, qualifying experience may be substituted for the required education on a year-for-year basis.
• If no degree is obtained, a total of 9 years of experience is required.
• A minimum of five (5) years of experience applying analytical processes on an IT project worth at least $2M.
• At least three (3) years of that experience must have been in business systems analysis and design.
• A minimum of three (3) years of progressively complex experience (two (2) of which were in a lead capacity) and intermediate-level skill in:
  • triaging and troubleshooting applications
  • eliciting and documenting business requirements
  • project management
• A minimum of two (2) years of experience (within the last five (5) years) as a business analyst. May include experience in one or more of the following business analysis activities:
  • Documentation development, application requirements analysis, business process analysis or re-engineering (e.g., supporting conversion and transition to a new application), application testing, or user training.
• A minimum of three (3) years of experience utilizing requirements management tools (e.g. JIRA).
• A minimum of three (3) years of experience in analyzing legislative mandates and regulations to identify their impact on system requirements.
• A minimum of two (2) years of experience in working with the California Department of…