Key Account; Customer Service Manager - Sacramento, CA

Canteen

• Salary Range: $75,000 - 80,000/ year

• Other forms of compensation:
  Yearly Bonus Opportunity & Company Car

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About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary:

Join Canteen as an Account Manager — Shape the Future of Client Experience!

At Canteen, we don’t just serve snacks, beverages, and fresh food—we deliver experiences that fuel workplaces across the country. As an Account Manager, you’ll be at the heart of those experiences, partnering directly with clients to understand their goals, elevate their programs, and drive business growth.

If you're passionate about data-driven insights, exceptional service, and building lasting relationships, this is your opportunity to make a meaningful impact with an industry leader.

What You'll Do:

As a key strategic partner to our clients, you will:

Lead high-impact business reviews that highlight performance wins, emerging opportunities, and forward- thinking recommendations.

Dive into sales, product mix, and operational data—turning insights into improvements that boost profitability and streamline operations.

Design and recommend program enhancements that delight customers and maximize value.

Solve service challenges swiftly, ensuring smooth day-to-day operations and a consistently positive onsite experience.

Support seamless launches of new business accounts, collaborating closely with operations, merchandising, and field teams.

Build trusted, long-term relationships with clients, becoming their go-to expert for service, strategy, and business growth.

Leverage financial analysis to guide pricing strategies, product mix decisions, and ongoing program improvements.

What You Bring:

You’re a relationship builder, a problem solver, and a strategic thinker. You also have:

3+ years of account management experience, ideally in food service, vending, micro-markets, distribution, or hospitality.

A proven ability to prepare, analyze, and present detailed business reviews that inspire client confidence.

Excellent communication and interpersonal skills—you influence, negotiate, and engage with ease.

A track record of developing strong partnerships with decision-makers.

Sharp analytical judgment, with the ability to interpret data and translate it into smart recommendations.

Top-tier problem-solving skills, balancing multiple priorities in a fast-paced environment.

Proficiency in Microsoft Office, especially Excel and PowerPoint, plus comfortable navigating business reporting tools.

Ready to join a team where your insights, partnerships, and ideas drive real results?

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates :
Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:
Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…