Senior Client Success Principal — Enterprise & Retention
Listed on 2026-10-05
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Business
Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Included Health is seeking a Client Success Principal to drive retention, upsell and NPS targets across a portfolio of enterprise clients. You will act as trusted advisor, translate client strategy into measurable outcomes, and resell IH services.
This role emphasizes strategic leadership, cross-functional collaboration, and periodic business reviews with executives. Travel up to 25% is expected; a remote-first culture supports collaboration.
Our organisation is growing, and we are hiring a Senior Client Success Principal — Enterprise Growth & Retention in San Francisco, CA, United States.
This posting is for the Senior Client Success Principal — Enterprise Growth & Retention role at Lever, Inc., based in San Francisco, CA, United States.
We are looking to fill the Senior Client Success Principal — Enterprise Growth & Retention position at Lever, Inc. in San Francisco, CA, United States.
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