Operations Planning and Governance - Governance Analyst

Job Title: Governance Analyst

Status: Exempt

Reports to: Supervisor - Operations Governance

Department: Operations Planning and Governance

Job Code: 4392

Pay Range: $77,500.00 - $85,000.00 Annually

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

You are a detail-oriented and analytical risk and governance professional who thrives on strengthening controls, improving processes, and supporting regulatory compliance. You excel at collaborating across teams, researching complex requirements, and translating data into actionable insights that mitigate risk and drive operational excellence. With strong communication, critical thinking, and problem-solving skills, you build trusted partnerships and help ensure Service Operations remains aligned with organizational objectives, governance standards, and regulatory expectations.

• Under the supervision of the Operations Governance Supervisor, the Governance Analyst will participate in formal risk assessments assigned to the business areas. Working with the Senior Governance Analyst, leadership and various stakeholders, Compliance and Enterprise Risk to gather information and data to document key controls.
• Work with the Senior Governance Analyst on new risk assessment development as required by internal and external auditors, Enterprise Risk and/or regulatory requirements. Through the use of Governance, Risk, and Compliance frameworks integrating governance, risk management, and compliance processes throughout Service Operations. Conduct research to create risk statements, gather data and understand functionality in the applicable business areas to prepare reports.
• Work in partnership with various stakeholders under Service Operations to proactively self-identify opportunities for improvement.
• Elevate risk management to an enterprise-wide responsibility, ensuring that every business function is accountable for risk management.
• Under the supervision of the Operations Governance Supervisor, the Governance Analyst will assist in open issue mitigation by tracking resolution status, documentation collection and organize relevant documents to support issue resolution, collaborate with various stakeholders and regularly report on the status of open issues and mitigation efforts.
• Under the supervision of the Operations Governance Supervisor and with the support of the Sr. Governance Analyst, the Governance Analyst will design and implement comprehensive programs including but not limited to record retention, complaints management, and disclosure reviews to ensure compliance with regulatory requirements and internal policies.
• Use computer databases, electronic spreadsheets, desktop publishing, word processing, and statistical applications to manipulate, analyze and present data.
• Provide support to the Senior Governance Analyst by conducting regulation research to include applicable information within current Corporate and Board policies. Coordinate with business areas to gather information on functionality as applicable. Support the coordination of the review of all applicable Service Operations policies annually. Review all edits to ensure compliance with processes and applicable rules and regulations
• Prepare informational reports for varying levels of the organization as needed, which may include information such as velocity, heat mapping, geolocation fraud trends, as well as other information that can be…