Cashier, Customer Service​/HelpDesk

Job Description

Our team is looking for a friendly and reliable individual to join our fast‑paced environment as a cashier at Sutter Health Park. You will provide excellent customer service and be responsible for accurately processing transactions with a smile. This role requires attention to detail, multitasking, and the ability to work well under pressure. The position is a part‑time/on‑call role, Monday – Sunday, 2:30 PM – 11 PM (may be scheduled to work during the morning for day games).

$19.00 – $20.00 per hour.

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72 years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy.

As one of the largest privately held management companies, we have the experience, passion, and the know‑how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision‑making and define the way we treat our customers, clients, suppliers, and team members.

We guard these values and attributes fiercely.

• Assume full responsibility for credit card transactions, ensuring accuracy and integrity.
• Operate parking equipment such as gates, ticket dispensers, and payment machines.
• Comply with company policies and procedures, including loss prevention measures.
• Direct customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
• Patrol parking areas in order to prevent vehicle damage and vehicle or property theft.

• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate fees and other information to guests.
• Collaborate with team members and supervisors to address customer inquiries and resolve any issues promptly.

• Foster a collaborative and supportive team environment, treating colleagues as part of the work family.
• Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.

• Provide exceptional customer service by addressing customer needs, answering questions, and resolving concerns.
• Maintain a clean and organized work area, ensuring a pleasant guest experience.
• Offer assistance with parking transactions, parking, and directions as needed.

• Maximize profitability by accurately processing transactions.

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Attention to detail and accuracy in handling transactions.
• Ability to work effectively in a team environment.
• Ability to stand and walk up to 8 hours per shift.
• Familiarity with cash registers and point‑of‑sale systems (training will be provided).
• Physical ability to stand for extended periods and lift moderately heavy items as required (up to 50 lbs.), and comfortable working in hot & cold conditions.
• Previous cashier or customer service experience is a plus.

• Compensation Range: $19.00 – $20.00 per hour
• 401(k)
• Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email  describing the accommodation.