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Member Benefits Navigator - Care Support Specialist
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-08-08
Listing for:
Bayside Solutions
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Bayside Solutions, Inc. is seeking a Customer Service Representative to support Care Advantage D-SNP and Care Advantage CMC members, primarily by phone in Sacramento, CA.
You will answer questions about health and prescription drug benefits, eligibility, and provider networks to help members access needed services. Responsibilities include making New Member Welcome Calls, resolving access issues, documenting complaints, and supporting enrollment retention through proactive outreach and
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