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Senior Customer Experience & Support Specialist

Job in Sacramento, Sacramento County, California, 95828, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Jobtailor in Sacramento, CA is seeking a customer support specialist to respond to inquiries via phone, email and chat, manage inbound queues and support tickets, and deliver an effortless customer experience.

You will provide Tier 1 support for common issues, assist with one-on-one training, use CRM and security tools, document inquiries and resolutions, and collaborate with cross‑functional teams to resolve problems.

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Position Requirements
10+ Years work experience
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