Tax Program Technician I

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program.

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program.

The Information Validation Section (IVS) and Business Entities Section (BES) in the Filing Division are looking for enthusiastic and talented individuals who like a challenge. This is an entry-level position with the opportunity for growth. Under the general supervision of a Tax Program Supervisor, the Tax Program Technician I (TPT I) performs a variety of functions necessary to accurately process Personal Income Tax (PIT) and/or Business Entity (BE) tax returns, payments, and general correspondence.

The job duties are performed in a processing environment across IVS and/or BES. The incumbent will correspond with taxpayers via letters and/or telephone regarding additional information necessary to process tax returns and/or payments. Cross-training opportunities may be available to learn both the BE and PIT programs.

Positions are currently available in IVS an BES of the Processing Services Bureau.

Additional positions may become available (RPA ,).

You will find additional information about the job in the Duty Statement
.

Job Code #: JC-528109

Position #(s): -XXX

Working Title: Tax Program Technician I

Classification: TAX PROGRAM TECHNICIAN I, FRANCHISE TAX BOARD

$4,133.00 - $5,177.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Sacramento County

Telework: In Office

Job Type: Permanent Intermittent - 1500 Hours

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”.

• Ability to use good judgment when reviewing data and situations, draw sound conclusions, and take effective actions.
• Working knowledge and experience using PC and Microsoft 365 Applications (Word, Excel, and Outlook).
• Ability to effectively work independently and in a team environment.
• Ability to follow and apply written and verbal instructions.
• Excellent interpersonal and customer service skills.
• Excellent communication skills, both verbal and written.
• Ability to adapt to changing workloads and priorities.
• Good time management skills.
• Ability to work effectively in a production environment.
• Willing to learn a variety of tasks.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website:

Human Resources Contact: Classification & Hiring Unit

Hiring Unit Contact: Diane Mc Carty

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact: EEO Office

California Relay Service: (TTY), (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 8/23/2026