Corporate Client Service Specialist

Corporate Client Service Specialist (Sacramento, CA)

Capitol Services is seeking a Corporate Client Service Specialist to join our growing team in Sacramento, CA. The role involves providing support and service to clients by receiving and processing orders related to corporate public record filings and document retrieval. This is a full‑time position from 8:30 am to 5:30 pm PST, Monday through Friday.

• Communicate with clients, coworkers, correspondents, jurisdiction employees, and others in a timely, effective, and professional manner.
• Utilize systems to "build" transactions and release various portions of the order to coworkers, correspondents, or state/county offices for processing.
• Generate proposals for clients, including fees and turnaround expectations.
• Access public record websites to file and retrieve publicly recorded documents.
• Review, prepare, and submit filings, paying close attention to rules and regulations.
• Maintain clear records throughout transactions to ensure accurate results and invoicing.

• Experience: Direct and relevant industry experience in corporate transactions, including formations, mergers, conversions, qualifications, dissolutions, and document retrieval.
• Preferred: 5+ years of experience in corporate public record filings and document retrieval.
• Strong organizational and time‑management skills: Ability to multi‑task and prioritize projects, strong attention to detail, and sense of urgency when processing orders to completion.
• Excellent communication skills: Verbal and written communication skills; professional and friendly manner with clients, coworkers, correspondents, and others.
• Adaptable: Eager to use new tools and learn new processes; adaptable to changing priorities in a fast‑paced, high‑stress environment; strong problem‑solving skills.
• Coachable: Ability to retain and implement instruction and training; open to learn and navigate processes; not afraid to ask questions.
• Positive attitude: Demonstrates a courteous and polite demeanor, even in difficult conversations or complaints.
• Team player: Able to work in both team and independent settings; fosters support and dependability toward peers while completing individual tasks within specific time constraints.
• Reliable: Able to work during regular business hours in Sacramento office; punctual and follows an assigned work schedule; maintains client confidentiality at all times.
• Technical competencies: Comfortable using Microsoft Office (Outlook, Word, Excel) and interacting with Adobe PDF documents.
• Office environment: Able to remain in a stationary position 75% of the time.

• $26.00‑$32.00 hourly rate.
• 100% employer‑paid medical, dental, and vision benefits for the employee.
• 401(k) with scheduled employer contribution.
• Employer‑paid employee assistance program, life and long‑term disability insurance.
• 4 weeks of paid time off annually (accrues upon hire) and 10 paid holidays.
• Work‑life balance including a hybrid working model with WFH equipment following training.
• Office team events and learning development opportunities.

Capitol Services is an equal opportunity employer. Applicants have rights under Federal Employment Laws. Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), Employee Polygraph Protection Act (EPPA).