Dental Hygiene Clinic Manager - SPECIALIZED

Summary

Under the direct supervision and management of the Dental Hygiene Program Director, the Clinic Manager is responsible for assisting in the day-to-day operations of the dental hygiene clinic and related dental hygiene program operations. The Dental Hygiene Clinic Manager must possess a working knowledge of dental terminology and a dental office and clinical procedures, as well as expertise in infection control and safety compliance.

The incumbent is responsible for providing the highest quality of customer service.

• Manages the practical application of infection control standards
• Ensures safety and compliance of sterilization and sanitation procedures
• Monitors waterline safety
• Ensures clinic facilities and units are in good working order
• Receives calls, visitors, and patients
• Maintains inventory of all supplies used in the clinic for patients and students (including kit supplies)
• Provides chairside translation in the Spanish language (as needed to facilitate patient treatment)
• Trains, manages, and evaluates students on rotation as clinical assistants, sterilization assistants, x-ray assistants, and front office assistants
• Attends all department meetings
• Performs other duties as assigned

No supervisory responsibilities

To perform the job successfully, an individual should demonstrate the following competencies:
Core Competencies: Adaptability – Responds to change with a willingness and ability to learn new ways of working. Adapts approach and demeanor in real time to match the shifting demands of different situations. Communication – Develops and delivers communication that conveys a clear understanding of the unique needs of different audiences. Listens to others and allows them to make their point.

Integrity & Ethics – Demonstrates personal integrity; serves as a positive example of why others should trust the motives of the organization; views self as a reflection of the organization by following through on commitments and accepting ownership of mistakes; treats people with respect; keeps commitments; inspires the trust of others and upholds organizational values. Organization Support – Supports organization's goals and values.

Is keenly aware of the time frame in which tasks or projects needs to be done; accepts and mirrors the level of urgency conveyed by the manager or customer being served; puts first priority on the needs of the organization or the needs of its customers. Fosters collaboration and teamwork across the Institution. Professionalism – Approaches others in a tactful manner;

reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Job

Competencies:

Customer Focus – Personally, demonstrates that external or internal customers are a high priority. Identifies and understands customer needs and impresses customers with exceptional service. Manages Multiple Priorities – Handles multiple assignments and priorities yet still fulfills all commitments; readily accepts new responsibilities and adapts well to changes in procedures; gives appropriate priorities to various work demands. Quality of Work – Establishes a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization;

is personally committed to high quality work and encourages others to have similar standards. Time Management – Prioritizes tasks and manages time to ensure that deadlines are met; plans time and sticks to those plans; prevents or manages interruptions until the highest priority tasks are accomplished.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associates degree preferred. Completion of formalized dental assisting or health care…