Student Support Specialist

Position Summary

Under the direction of the assigned supervisor/manager, coordinate student success and support related programs, components and activities; assist in the planning, implementation and delivery of support programs and services associated with the college plans.

For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting .

Oversee one or more college student support programs; provide coordination and planning for assigned program activities and events; assist in conducting program review and strategic planning for the assigned college programs; ensure compliance with and implementation of student services related regulations, policies, and procedures; gather and maintain data and statistical information to ensure appropriate services are provided to students in compliance with district and state regulations, policies, and procedures;

participate in recommending and monitoring systems to provide and track support services to students; develop and coordinate budgets and prepare required state and district reports; attend college, district, and department meetings to assist in coordination of support services and follow‑up activities; communicate with and advise students to move them through the Steps to Success and core services of assessment and educational planning;

assist students in their academic career by providing referrals and resources to meet educational and vocational objectives; present activities to connect students to college programs and services; develop, coordinate and conduct workshops and activities including subjects such as entering students coming directly from high school, students transferring to a four‑year university, financial literacy and other related subjects; assist in planning and coordinating follow‑up and retention activities for at‑risk students including those on probation and dismissal;

prepare communication regarding career education events, activities, programs, and initiatives for dissemination to college personnel and students; assist with development and presentation of professional development activities for faculty and staff to support student success; assist in recruitment, training and oversight of temporary employees; perform related duties as assigned.

Experience: Two years of related experience in student services on a college campus or in a community agency that provides comparable services to students or diverse community members.

Education: Completion of a Bachelor's degree from an accredited college or university in an area related to the assignment. Additional qualifying experience may be substituted for up to two years of the required education on a year‑for‑year basis.

Have an equity‑minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles, and successfully foster and support an inclusive educational and employment environment.

Experience requirement:
One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part‑time experience will be converted to the full‑time equivalent for purposes of meeting the experience requirement. Education requirement:
One year of education is equal to 30 semester units.

Education must be from an accredited institution.