Environmental Client Service Leader

Overview

WSP is seeking an experienced Environmental Client Service Leader in the Northern California (Nor Cal) market to lead the development and execution of an environmental business strategy focused on growth, client service excellence, and market leadership. This role expands WSP’s presence in Nor Cal by increasing sales with existing clients and strategically broadening the client base.

• Increase environmental sales, expand strategic relationships, and develop new clients in the greater Northern California market and other high‑potential geographies, positioning WSP as a preferred partner for major infrastructure and environmental programs.
• Develop and drive a comprehensive business development strategy for environmental growth, strengthening account plans, deepening client engagement, and capturing additional work through existing contracts, on‑call agreements, and long‑term programs.
• Expand the opportunity pipeline and lead capture efforts for key environmental pursuits by shaping win themes, coordinating pursuit teams, guiding proposal strategy, and ensuring competitive, compliant, and compelling submissions.
• Serve as a technical or project lead on high‑visibility, strategically important projects, providing oversight, quality assurance, and subject‑matter expertise to ensure successful delivery and strong client satisfaction.
• Be active in professional societies and industry organizations where clients or potential clients are members, representing WSP in leadership roles, participating in committees, and enhancing the firm’s visibility and reputation.
• Collaborate with regional and national practice leaders to align market strategy, share insights, and leverage WSP’s multidisciplinary capabilities to pursue integrated, cross‑practice opportunities.
• Mentor and develop emerging talent within the Earth & Environment team, fostering a culture of client service excellence, technical quality, and proactive business development engagement.
• Monitor market trends, funding streams, and regulatory drivers to anticipate client needs, identify emerging opportunities, and inform strategic planning and investment decisions.

• Minimum of 12 years of technical and business development experience in environmental services, with established relationships with Northern California Area market clients and a proven ability to win, grow, and manage major accounts.
• Bachelor’s degree in environmental engineering or a related technical discipline; advanced coursework or specialized training for complex environmental programs is viewed favorably.
• PE and/or PMP certification preferred.
• Strong leadership, interpersonal, and presentation skills with the ability to influence decision‑makers, guide multidisciplinary teams, and represent WSP in high‑visibility client and industry settings.
• Experience leading teams of highly skilled professionals and navigating a large enterprise to build internal partnerships, leverage cross‑practice capabilities, and drive integrated solutions.
• Excellent communication, negotiation, coordination, and managerial skills with a proven track record of managing complex pursuits, resolving challenges, and maintaining strong client relationships.
• Strategic thinking and decisiveness in a fast‑paced, competitive market environment, focused on long‑term growth and client service excellence.
• Demonstrated success in mentoring and developing staff, fostering a culture of collaboration, accountability, and continuous improvement.

WSP provides a comprehensive suite of benefits focused on health and financial stability throughout the employee’s career, including medical, dental, vision, disability, and life coverage; retirement savings; paid sick leave; paid vacation; paid parental leave; and paid time off for bereavement, voting, and naturalization proceedings.

Expected Salary (all locations): $167,800 - $249,150.
WSP reserves the right to pay more or less than the posted range and may offer additional benefits and compensation based on individual circumstances, provided these are unrelated to protected status.

WSP USA is the U.S. operating company of WSP, one of the world’s leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors, and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water, and environment markets.

WSP USA is an Equal Opportunity Employer. The selected candidate must be authorized to work in the United States.