Field Service Engineer 2H – Medical Device
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-08-22
Listing for:
Jobtailor
Part Time
position Listed on 2026-08-22
Job specializations:
-
Engineering
Field/Service Technician, Medical Device Industry, Hardware Engineer
Job Description & How to Apply Below
- Support the Blood Management Centers and Hospitals onsite in the field and provide ongoing customer support
- Provide device installation, preventive maintenance, repair, basic installation base management
- Respond to service requests and ensure customer satisfaction: install, upgrade, repair, and maintain instrument systems
- Understand the process of operation such as installation, spare parts management, issues resolution, and service operation measurement
- Customer follow-up and ownership of all product and service related issues acting as a focal point for troubleshooting
- Provide timely onsite technical assistance, coordinating new system placements, develop leads, promote upgrades and contract renewals
- Provide technical assistance to customer(s) through on-site guidance and training in proper operation, maintenance and trouble-shooting of program and ground support equipment
- Manage service parts inventory levels
Requirements
- Bachelor's Degree
- Electrical, Biomedical or Mechanical Engineering preferred - Technical Degree or Certificate
- Electrical, Biomedical or Mechanical Engineering preferred - 5-8 Years experience in repairing, or servicing of medical devices
- Mentorship and training of individuals
- IT and/or software troubleshooting experience
- Strong technical knowledge in relevant engineering disciplines (electrical, mechanical, etc.)
- Excellent problem solving and analytical skills
- Strong communication and customer service skills
- Strong organizational skills for documentation and reporting
- Proficient with service software applications
- Ability to work independently and part of a team
- Demonstrated customer service skills
- Experience in a regulated environment
Core Competencies
Demonstrates strong technical knowledge in Electrical, Biomedical, and Mechanical Engineering, with extensive experience in repairing and servicing medical devices. Capable of providing exceptional customer support, technical assistance, and training while managing service parts inventory and ensuring customer satisfaction.
Highest-signal resume keywords
- Bachelor's Degree In Engineering
- 5-8 Years Experience In Medical Device Servicing
- Technical Troubleshooting Experience
- Customer Service Skills
- Service Software Proficiency
ATS Optimization Keywords
Hard Skills
- Device Installation
- Preventive Maintenance
- Repair Of Medical Devices
- Spare Parts Management
- Troubleshooting
- Technical Assistance
- Service Operation Measurement
- Documentation
- Analytical Skills
- Problem Solving
Soft Skills
- Strong Communication Skills
- Organizational Skills
- Mentorship
- Customer Follow-Up
- Team Collaboration
Certifications & Qualifications
- Technical Degree Or Certificate In Engineering
Industry Keywords
- Regulated Environment
- Customer Satisfaction
- Onsite Technical Assistance
- Instrument Systems
- Contract Renewals
Tools & Technologies
- Service Software Applications
- Ground Support Equipment
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