Senior Manager, Secured Commercial Real Estate Lending

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We are seeking an experienced Senior Manager, Secured Commercial Real Estate Lending to help lead SoFi Bank’s secured commercial real estate lending function. This role will oversee complex workflows across the commercial lending lifecycle, including origination, underwriting, credit administration, portfolio management, servicing coordination, and ongoing portfolio monitoring. This leader will be responsible for driving day-to-day execution, operational planning, resourcing, KPIs, KRIs, credit strategy implementation, portfolio discipline, and risk monitoring for the secured commercial real estate lending unit.

The Senior Manager will partner closely with Credit, Risk, Operations, Finance, Legal, Compliance, Servicing, and senior leadership to ensure the function operates with strong governance, sound credit judgment, scalable processes, and clear accountability.

The ideal candidate is a seasoned commercial lending and credit leader with deep expertise in secured commercial real estate lending, strong problem-solving skills, and experience leading complex workflows across teams or business environments.

• Lead key workflows across the secured commercial real estate lending lifecycle, including originations, underwriting, credit administration, portfolio monitoring, servicing handoffs, and borrower management.
• Independently manage day-to-day operations, planning, prioritization, and resourcing for the commercial real estate lending team.
• Support the execution of the strategic roadmap for the unit, aligning team priorities with broader credit, risk, financial, operational, and regulatory objectives.
• Establish and manage KPIs, KRIs, operating routines, reporting standards, and portfolio performance expectations.
• Partner with senior leadership on decisions that may have long-range implications for credit strategy, growth, risk appetite, and operational execution.

• Help develop, implement, and refine credit strategy for secured commercial real estate lending.
• Ensure lending activity is consistent with approved credit policy, risk appetite, regulatory expectations, and business objectives.
• Monitor portfolio performance, credit quality, borrower trends, collateral performance, concentration risk, and emerging risk indicators.
• Lead analysis and resolution of complex credit, operational, market, and servicing issues that may impact the portfolio.
• Recommend changes to underwriting standards, credit procedures, approval workflows, loan review routines, and portfolio governance.

• Manage performance against business goals, credit metrics, risk indicators, and profitability expectations.
• Build and maintain management reporting for production, portfolio trends, credit quality, exceptions, risk concentrations, and operational performance.
• Lead process improvement initiatives to improve scalability, efficiency, control effectiveness, and execution quality.
• Support audit, regulatory, loan review, and internal governance activities by ensuring strong documentation, controls, and reporting practices.
• Partner with Finance and Risk to support forecasting, loss expectations, profitability analysis, and broader portfolio strategy.

• Partner with Risk, Operations, Finance, Legal, Compliance, Servicing, Product, and other stakeholders to support…