Teller - 30 Hours

Overview

About the Role:

As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. The Teller's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller also maintains and enhances client relationships through conversations that uncover client needs and identify opportunities to provide additional bank products and services.

Tellers perform teller transactions and cash handling with accuracy and confidentiality, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer. They support daily tasks that maintain branch integrity, such as balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, and updating lobby rate sheets and brochures. Mitigating risk includes safekeeping money in the cash drawer and prompt accounting or transfer of funds.

The role interacts with external and internal clients, anticipates needs, and provides proactive solutions and problem resolutions aligned with the bank’s Breakthrough Client Service Standards. The Teller continuously deepens knowledge of Columbia Bank’s product and service offerings and stays current on changes. The role discusses and uncovers customers’ financial needs to identify and offer appropriate products and services and supports referral goals for the branch by focusing and identifying and referring basic bank products to the appropriate business partner.

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Education:

High School Diploma or GED, required.

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Experience:

1 year of previous banking or customer service experience, preferred. Bilingual preferred.

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Skills:

Ability to learn and comply with all Bank policies, procedures, and systems; exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions; and the ability to build relationships with clients and other bank associates.

The pay range for this role is $18 to $22. The pay rate for the selected candidate is dependent upon non-discriminatory factors including, but not limited to, knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, with details provided during the recruitment process. Primary

Location:

ability to work fully onsite at posted location(s). 1545 River Park Drive Suite 101 Sacramento CA 95815.

We offer a competitive total rewards package including base wages and comprehensive benefits: medical, dental, and vision plans; a 401(k) retirement savings plan with employer match; employee assistance program; life and disability insurance; tuition assistance; mental health resources; identity protection; legal support; auto and home insurance; pet insurance; access to an online discount marketplace; and paid vacation, sick days, volunteer days, and holidays.

Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly.

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

If you require an accommodation to complete the application or interview(s), please let us know by email:

To Staffing and Recruiting Agencies:
Our posted job opportunities are intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this…