Business Control Analyst

Business Control Analyst

You are a detail-oriented risk and controls professional with a strong understanding of operational risk management, governance, compliance, and internal controls. You excel at identifying control gaps, monitoring control effectiveness, and partnering across departments to strengthen risk management practices. With a collaborative mindset and a passion for continuous improvement, you help drive operational excellence by enhancing processes, promoting risk awareness, supporting audits and assessments, and ensuring alignment with organizational objectives and regulatory requirements.

Under the supervision of the Supervisor - Risk and Control Monitoring, assist in designing and developing the Business Unit's First Line Control Monitoring Program.

Identify and document controls across Service Operations, while also identifying related regulations/laws that impact the organization, identify control gaps and recommend options to mitigate risk exposure.

Maintain continuous Control Monitoring Program by creating monitoring frequency using a risk-based approach and review for control effectiveness, focusing on how inherent risks can be minimized by the right level of controls to obtain acceptable residual risk levels.

Review business process, program, procedural documentation to ensure controls are documented with the ability to assign risk ratings to key documentations.

Manage reporting of control measurements, identify and track Key Risk Indicators (KPI) and Key Surveillance Points (KSP) for risk analysis, decision-making, and prioritization.

Work closely with Service Operations Quality Assurance Program to improve effectiveness of its program.

Assist in various risk assessments, reviews and audit conducted by Compliance, Enterprise Risk Management, and Internal Audit.

Contribute to a culture of continuous process improvement by utilizing subject matter expertise to strengthen controls, collaborating with business leaders and communicating business impact to leverage synergy and mitigate risk.

Promote risk and control awareness across the organization, by establishing and maintaining relationships with key business line analysts and functional stakeholders.

Identify opportunities for continuous improvement and innovation.

Bachelor's Degree in Business, Finance, or related field preferred

Additional work experience may be considered if individual demonstrates skill level appropriate to the position

5+ years of related experience with disciplines noted above with emphasis on risk and control, regulatory compliance and governance required

3+ years of prior quality assurance/control/review experience, preferably in financial institutions preferred

Experience in related financial institution experience strongly encouraged.