Community Health Worker; CalAIM - ECM & Community Supports

Description

FLSA Status: Full‑time, Non‑Exempt
Compensation: $25.00–$31.00 per hour
Post Date: February 13, 2026
Close Date: February 27, 2026
To apply for this position: Please submit a resume and cover letter. Your resume will not be considered if a cover letter is not included.

Under the supervision of the Project Manager, in partnership with health plans and clinical providers, the Community Health Worker (CHW) works primarily in the field to build relationships with people experiencing homelessness and/or multiple chronic health conditions. The CHW provides hands‑on advocacy and assists with connection to health services, housing, and other social services through direct field work and community engagement.

The primary goal for a CHW is to assist persons experiencing homelessness or various chronic physical and mental health conditions to access health, behavioral health, housing, and social services through CalAIM (California Advancing and Innovating Medi‑Cal) through the specific programs Enhanced Care Management (ECM) (care coordination services) and Community Supports (CS) (housing navigation services). The CHW will develop familiarity with various medical conditions and provide knowledgeable support to clients managing complex health needs.

The CHW will administer assessment tools, facilitate placement into emergency shelter housing, and connect to social services while maintaining a manageable caseload capacity. CHWs provide person‑centered long‑term case management with an emphasis on helping clients achieve their housing and health goals. The CHW will learn to navigate Sacramento’s housing system, government benefits, and medical systems of care. The CHW will also assist program enrollees in obtaining or maintaining health insurance, establishing care with a primary medical home, following up on health care needs, and advocating with medical providers and health plans on behalf of clients.

When applicable, the CHW will connect eligible persons with County Mental Health and System of Care services. The CHW will work as part of a larger team within Community Health Works and engage with various other community agencies and local service providers.

This position requires approximately 60% field work and 40% office‑based activities.

• Provide support, empowerment, mentorship, and education for individuals with health challenges, including substance use and mental health issues through primarily field‑based interactions.
• Perform telephonic and in‑person outreach to lists of Medi‑Cal beneficiaries identified due to high utilization of emergency medical care, homelessness status, and/or various chronic conditions.
• Work collaboratively with identified agency partners to conduct outreach in the community, focusing on those who are most vulnerable.
• Work in various field environments, including shelters, homeless encampments, and various government and medical institutions.
• Accompany and support clients during medical appointments, social service visits, housing opportunities, and other critical appointments.
• Provide crisis intervention support when situations arise, while understanding organizational limitations as a non‑crisis prevention agency.
• Distribute essential resources including food, clothing, and water to clients in need.
• Work closely with justice‑impacted individuals, including those with probation and parole experience.
• Provide legal advocacy support as part of client services.

• Work with and advocate to clients’ health plans to ensure appropriate care and services.
• Assist clients in connecting to appropriate housing services and support, navigating Sacramento’s housing market, and facilitating housing location, paperwork, and move‑in processes.
• Assist in obtaining health coverage insurance and housing readiness documentation such as , social security card, and income verification, including coordination of transportation to appointments as necessary for clients on caseload.
• Perform health and housing assessments, review client medical records, and submit referrals…