Social Services Assistant

ACC Senior Services is an award‑winning not‑for‑profit provider of culturally sensitive senior care and services in the Sacramento region. Based out of the Greenhaven/Pocket neighborhood of Sacramento, and with over 50 years of experience, ACC offers a continuum of supportive services for older adults and their family caregivers. At ACC, we provide older adults with the comforts of home and the care of family.

Start Date:

10/15/2025

The Social Services Assistant works under the direction of the Social Services Manager and Admissions Coordinator to perform clerical duties necessary for the smooth admission and discharge of residents from ACC Care Center. This position is a non‑exempt (hourly) position that reports to the Social Services Manager with a matrix reporting responsibility to the Admissions Coordinator.

• Greets & tours admission candidates; welcomes new residents and orients them upon arrival.
• Ensures rooms are prepared for new admissions; posts names and prepares wheelchair nameplates.
• Assists with obtaining and tracking insurance authorizations, setting up short and long stay Care Conferences and family meetings.
• Develops rapport with short and long stay residents; resolves issues to help facilitate an excellent experience while within the care of ACC Care Center. Administers discharge survey to short stay residents prior to discharge.
• Reviews discharge summary from the hospital for short stay residents to ensure appointments and referral needs are addressed timely.
• Follows up on home health referrals and documents in Point Click Care  (PCC).
• Assists with setting up post‑discharge needs and services for discharging residents including medical equipment, follow‑up appointments, primary care physician appointments, home health, transportation, etc.
• Sends updated discharge emails to the interdisciplinary team.
• Performs a variety of clerical duties as assigned by the Social Services Manager.

• High School graduate or equivalent.
• Two years of Skilled Nursing Facility experience preferred.
• Effective English communication skills, both verbal and written.
• Bilingual a plus.
• Excellent organizational skills.

• Medical, Dental, and Vision benefits (Kaiser & Sutter plans available).
• Generous Paid Time Off (PTO).
• Company Paid Life Insurance.
• 403(b) Retirement Program.
• Employee Meal Options.
• Employee Discount Program (Benefit Hub).
• Employee Recognition Programs.
• Employee Assistance Program (EAP).
• Employee Referral Program.

Pay Range: $18–21 per hour.