Case Manager, ECM; W. Sacramento

POSITION TITLE: Behavioral Health Case Manager – Enhanced Care Management (ECM)

DEPARTMENT: ECM

REPORTS TO

TITLE:

BH Manager, Enhanced Care Management (ECM)

DLSE/FLSA STATUS: () ____Exempt/Salaried position Nonexempt/Hourly position

SUPERVISORY RESPONSIBILITIES
: YES,
NO

SCHEDULE: Full Time 40 hrs./week;
Monday - Friday (8am-5pm)

PAY RANGE: $30.34 to $37.09 hourly

Established in 2023, Communi Care+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and Communi Care Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, Communi Care+OLE is a network of federally‑qualified health centers with 17 sites across Napa, Solano, and Yolo Counties.

It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school‑based programs.

• Medical, Dental, Vision Coverage – Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium
• 18 days of PTO (Vacation & Sick) + 10 Paid Holidays + 1 Float Holiday
• 2% employer match with employee 4% contribution 403(b) retirement plan
• Tuition Reimbursement of up to $2,000 per Calendar Year for part‑time and full‑time employees (prorated per Full‑Time Equivalent)
• Life & Accidental Insurance Coverage
• Employer contribution for Health Savings Account
• Flexible Spending Account (FSA) and Limited FSA Options

Enhanced Care Management (ECM) is a whole‑person, interdisciplinary approach to care that addresses the clinical and non‑clinical needs of eligible members with complex medical and social needs. ECM uses a comprehensive care management model that is community based, interdisciplinary, high touch and person centered. The Behavioral Health Case Manager ECM provides case management and coordination of services to target populations. The case manager is part of a collaborative team working to provide stability and resources to individuals living with a variety of complex physical and mental health circumstances.

The case manager facilitates communication between the patient and their care team across departments and outside agencies.

Communi Care+OLE provides an inclusive workplace that promotes and values diversity and life experience. Communi Care+OLE encourages people of all backgrounds to apply, including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. You are welcome here.

• Education:
  
  High school graduate or equivalent required. Bachelor’s degree in related field preferred (Bachelor’s in social work or other related field).
• Experience/Lived
  
  Experience:
  
  Experience providing direct services to patients as a case manager or other member of the health care team preferred; experience working in a social service, health related organization or medical office/clinic; experience working with co‑occurring disorders preferred.
• Special Skills/Training:
  Strong interpersonal and customer service skills required; ability to manage difficult and emotional patient situations. Ability to adapt to change; approach challenges with an innovative and proactive attitude; and investigate resources. Strong collaborative skills: ability to engage members of the care team, other disciplines, leadership, and external community partners effectively and appropriately. Must have initiative, strong analytical and problem‑solving skills.
  
  Strong verbal and written communication skills required. Bilingual…