Street Outreach Specialist

Empowering Wellness, Transforming Lives

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions—Serene Health, Community Support, and American True Care—our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long‑term well‑being.

As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self‑sufficiency in health, creating a ripple effect that strengthens families and communities.

Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people’s lives. Team members are dedicated problem‑solvers who bring their unique skills and perspectives to the table. By fostering a collaborative and supportive environment, we unlock the full potential of our team and, in turn, provide the best possible care to our members.

A career at Optima MMG offers the chance to be part of a dynamic and forward‑thinking organization. We encourage continuous learning and professional growth, providing employees with access to industry experts, cutting‑edge technologies, and a supportive community that values each individual’s contributions. Join us on this journey to advance your career and be a driving force in transforming lives and communities through passionate and fulfilling work.

Are you a natural connector? A persuasive advocate who thrives on hitting the streets and making a real impact? If you have the drive of a sales professional and the heart of a community champion, this is your opportunity to convert outreach into life‑changing outcomes. Our company is on a mission to deliver a transformative solution for individuals battling complex health and social challenges.

We don’t just offer a service; we provide a pathway to a better quality of life through our “whole person” health approach, powered by evidence‑based methods and proprietary software. We are looking for a results‑driven individual to join our team and take this solution directly to those who need it most.

As a Street Outreach Specialist, your primary mission is to find, connect with, and enroll eligible individuals into our Enhanced Care Management (ECM) and Community Supports (CS) program—a powerful Medi‑Cal benefit that has the ability to transform lives. This role is not about a hard sell; it’s about building trust, demonstrating value, and successfully guiding people toward a system of support designed for their success.

This role is for a proactive and resilient individual who measures success by the number of lives changed.

• Drive Enrollment & Conversion:
  Act as the primary engine for enrolling new members into the ECM & CS program. You will manage the entire engagement cycle, from initial contact and building rapport to successful onboarding and securing a "win" for the individual and the community.
• Generate Leads & Build Your Pipeline:
  Proactively canvass communities to identify and engage potential members. You are not waiting for leads; you are on the front lines creating them.
• Qualify Prospects with Precision:
  Master the DHCS eligibility criteria to quickly and accurately assess if an individual qualifies for our life‑changing Enhanced Care Management and Community Support Services. This ensures you are investing your time and energy in the right prospects to maximize your impact.
• Build a High‑Value Referral Network:
  Forge and nurture powerful relationships with partner agencies, community leaders, and organizations. Your goal is to create a steady stream of high‑quality referrals and become the go‑to champion for our program in the community.
• Maintain Your CRM & Report on Metrics:
  Accurately and efficiently track all interactions, conversions, and progress in our systems. Your data is crucial for measuring success, identifying trends, and refining your outreach strategy to exceed targets.
• Perform other duties as assigned.

• Core Foundation: A High School Diploma or…