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Guest Services Rep
Job in
Sacramento, Sacramento County, California, 95894, USA
Listed on 2026-02-25
Listing for:
Extended Stay
Full Time
position Listed on 2026-02-25
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Extended Stay - - - Responsibilities:
Assist guests and respond to guest requests with diligent follow-through;
Process reservations, registration, payment, and departures in accordance with company guidelines and procedures;
Handle collection efforts of all in-house balances and maintain cash, credit card, and city ledger accounts;
Maintain front desk, lobby, and guest areas in an organized, clean state in compliance with brand standards;
Sell the value of ESA to inquiries and strive to convert them into reservations and occupied rooms
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