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Help Desk Technician > On Site at Sacramento California
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-02-05
Listing for:
Red Oak Technologies
Full Time
position Listed on 2026-02-05
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Overview
Ticketing System is Service Now. Handling call escalations from Tier 1 to Tier
2. Standard working hours, M-F, 8 hours a day supporting PST. Phone, email and chat support.
- Technical Support, 2+ years, Is Required
- Written Communication, 2-5 years, Is Required
- Mac OS X, 2-5 years, Is Required
- Time Management, 2-5 years, Is Required
- Communication Skill, 2-5 years, Is Required
- Problem Solving, 2-5 years, Is Required
- iOS 2-5 years, Is Required
- Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change
Candidates must be able to work onsite at client, 5 days a week
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