Technical Writer

Overview

Employment in this role is conditional upon successful execution of the contract by the client.

The Technical Writer is responsible for creating, editing, and delivering high-quality documentation that translates complex technical information into clear, concise, and easy-to-understand materials for internal and external audiences. This role supports organizational operations by producing a wide.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

• Research, write, edit, and produce technical documentation such as system manuals, user guides, standard operating procedures (SOPs), and other deliverables.
• Convert complex technical concepts into user-friendly language tailored to the target audience.
• Develop supporting assets, including diagrams, graphics, and charts, to enhance content readability and comprehension.
• Partner with engineers, developers, SMEs, and project managers to gather input and ensure accuracy of technical content.
• Participate in document reviews and incorporate feedback from stakeholders to refine content.
• Act as a communication bridge between technical and non-technical teams to ensure alignment.
• Contribute to the development of government proposals, compliance documentation, and contractual responses (e.g., RFPs, RFQs, RFIs).
• Write, organize, and format technical sections of proposals to ensure clarity, compliance, and persuasiveness.
• Draft technical reports, meeting minutes, and progress documentation as required by project milestones.
• Proofread and edit documentation for grammar, punctuation, consistency, and adherence to style guides.
• Ensure all deliverables comply with organizational policies, industry standards, and any applicable regulations (e.g., FAR requirements, Section 508 accessibility standards).
• Maintain version control of documents and ensure updates are distributed appropriately.
• Establish and maintain documentation templates, standards, and style guidelines.
• Suggest improvements to document development processes and practices to enhance efficiency.
• Stay updated on trends in technical writing and incorporate best practices into deliverables.
• Organize and manage documentation repositories, ensuring materials are stored, updated, and retrievable.
• Implement content management systems to streamline documentation workflows.
• Track document changes and manage revisions to ensure deliverables remain current.
• Other duties as assigned.

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order.

Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Bachelor’s-level degree from a recognized college or university. Alternatively, qualifying experience may be substituted for the required education on a year-for-year basis.
• If no degree is obtained, 6 years of experience is required.
• A minimum of two (2) years of experience performing IT technical writing. Experience can include being in a position as a specialist or research assistant in a technical field.
• A minimum of three (3) years of experience and expert-level skill in developing technical documentation.
• A minimum of two (2) years of experience in supporting the development of Request for Proposal (RFP) solicitations, Request for Information (RFI) solicitations, and other solicitation documents for IT projects.

Minimum

Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Strong customer service skills.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and…