Senior Product Manager, Scrum

Overview

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

The Senior Product Manager takes ownership of key product areas, leading the development and execution of product roadmaps. They work closely with engineering, design, and other teams to deliver high-quality products that meet customer needs.

• Develop and maintain the product roadmap, prioritizing features and initiatives.
• Work closely with engineering and design teams to define product requirements and specifications.
• Conduct market research and competitive analysis to inform product decisions.
• Collaborate with marketing and sales teams to drive product adoption and growth.
• Monitor and analyze product metrics to measure success and identify areas for improvement.

• Helps to designs, develops, implements new modules and enhance existing modules for Salesforce.
• Support the assembling of the project team and using cost and scheduling tools to define the scope, budget, and resource needs, and controlling other project variables.
• Be a liaison between IT and the Business Client, and act as the go-to person who represents the entire initiative from the planning through the deployment and release to operations stage.
• Make regular presentations and updates to the senior leadership.
• Help in defining and communicating roles, responsibilities and expectations for all members of the project team
• Providing direction and leadership to project managers.
• Exercises independent judgment and discretion in matters of significance
• Monitoring critical program milestones, and identifying ways to resolve issues
• Communicating status of all projects to stakeholders and management
• Developing and maintaining a productive working relationship with project sponsors, vendors and key clients
• This person will be responsible for overall completion of project on schedule and within budget.

• Bachelor’s Degree in Arts/Sciences (BA/BS) Related Field required
• A minimum of 10 years' progressive experience in a related field
• 10+ years of experience in customer engagement, solution design, or technology delivery
• 3 - 5 years of leadership experience
• Experience with Agile development practices and collaborating with software development teams through the product life cycle.
• Experience leading digital transformation projects/programs including but not limited to Ecommerce, Mobile applications, Websites, Loyalty, Business Intelligence, and Point of Sale.
• Proven track record of establishing and growing high-value relationships and partnerships with customers.
• Experience presenting/pitching strategic recommendations and complex concepts to IT and business leaders.
• Highly skilled at leading diverse cross-functional teams to create, implement and evolve solutions to drive tangible, measurable client results.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing:
  Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits:
  
  Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks:
  Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are…