In House Service Technician

With over 1,400 employees and over 2,700 airports in over 175 countries, ADB SAFEGATE is dedicated to making air travel safe, efficient, and environmentally friendly. With our innovative Airside 4.0® solutions, we help turning airports into smart airports, with the ultimate goal of enhancing the passenger experience.

Contract Type:
Permanent

ADB SAFEGATE’s functional teams are integral to powering innovation and ensuring operational excellence across the organization.

The In-house Service Technician is responsible for repairing about twenty different types of mechanical, electrical, electronic, optical, and computer assemblies. These are weather sensors, sensor displays, and sensor controllers from non-federal airports around the country. The airports send us equipment as components fail in field, the equipment is repaired in our factory and shipped back to the customer. Repairs range from simple cleaning and testing to complex component-level troubleshooting.

Computers are repaired to the board level, while sensors and microprocessor-controlled sensor controllers are repaired to the component level. In addition, provide phone support for field technicians and DBT customer base, and communicate effectively within a fast-moving business. The service technician exhibits a sense of urgency, efficiency, can prioritize job-tasks and customer focus with a great amount of attention to detail.

We are looking for talented and enthusiastic person with the passion to support our vision and help to change the future of aviation.

• Repairing and configuring products: replacing components on a PCB, integrating sensors into a system, and integrating systems into a national network
• Assisting customers, both internal and external, in isolating defects in the field or in-house by troubleshooting over the phone
• Providing, as well as coordinating, in-house warranty and non-warranty repair services
• Tracking and monitoring in-house repairs.
• Managing accurate inventory level.

• Two (2) to four (4) years related experience troubleshooting and repairing electronic systems to the component level
• Ability to read and interpret schematic drawings, diagrams, specifications, work orders, material requirements and assembly instructions.
• Ability to process repairs using a ticketing system and SAP
• Demonstrated knowledge of Windows and MS Office
• Self-driven, motivated learner that asks questions and seeks information
• Fluent English (oral and written communication skills).

• Ability to set up and configure Windows, Linux and networking

• A dynamic and challenging environment that encourages growth and learning.
• Opportunities to shape the future of our industry and make a significant impact on our company's business,
• A collaborative culture that values innovation, integrity, and inclusivity.

If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying!

ADB SAFEGATE is an equal opportunity employer. ADB SAFEGATE does not discriminate against any employee or applicant for employment because of characteristics protected by law, including but not limited to, race, color, age, creed, religion, national origin, ancestry, sex, sexual orientation, marital status, veteran status, or disability. If you need assistance or reasonable accommodation in completing this application or during the interview, please contact our Human Resources Department.

ADB SAFEGATE introduces Airside 4.0 elevating airside operations into a new era of intelligence.