Advisor Okta Administrator

At Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

The Okta Administrator is responsible for operating, optimizing, and securing a large-scale Identity and Access Management (IAM) ecosystem built on the Okta platform. This role manages a high-volume environment with thousands of users, diverse identity types, and a broad portfolio of integrated applications. The administrator ensures reliable authentication, seamless user experiences, and strong security controls across the enterprise.

Key responsibilities include configuring and maintaining Okta tenants, managing lifecycle automation, supporting SSO and MFA integrations, and ensuring adherence to governance, compliance, and architectural standards. The role partners closely with security, application owners, infrastructure teams, and business stakeholders to deliver stable operations, troubleshoot complex identity issues, and support ongoing modernization efforts.

Success in this role requires deep expertise in Okta administration, strong analytical and troubleshooting skills, and the ability to operate in a fast-paced, highly regulated environment. The administrator plays a critical part in safeguarding enterprise assets, enabling frictionless access, and supporting the organization’s broader IAM strategy.

• Manage and maintain Okta tenants, including configuration, policies, and platform settings
• Administer SSO, MFA, and adaptive authentication policies across thousands of users
• Oversee user lifecycle management, including provisioning, deprovisioning, and group automation
• Maintain and optimize directory integrations (AD, LDAP, HRIS, etc.)
• Monitor platform health, performance, and capacity

• Configure and maintain SAML, OIDC, and OAuth integrations for enterprise applications
• Support SCIM provisioning and application onboarding processes
• Troubleshoot complex authentication and authorization issues
• Partner with application owners to ensure secure and reliable integrations

• Enforce identity governance standards, access policies, and compliance requirements
• Support audits, access reviews, and reporting activities
• Maintain strong controls around privileged access and administrative roles

• Provide Tier 2/3 support for identity‑related incidents and service requests
• Maintain documentation, runbooks, and operational procedures
• Participate in on‑call rotation for critical IAM services
• Identify opportunities for automation and process optimization
• Support IAM modernization initiatives and platform enhancements
• Collaborate with architects and security teams on roadmap planning

• 10+ years of IT, Systems Administration and Okta Administration experience operating, optimizing, and securing a large-scale Identity and Access Management (IAM) ecosystem. This includes ensuring reliable authentication, seamless user experiences, and strong security controls across the enterprise.
• Experience managing high-volume environment with thousands of users, diverse identity types, and a broad portfolio of integrated applications
• 3+ years of hands‑on Okta administration experience in a large enterprise
• Strong knowledge of SSO, MFA, SAML, OIDC, OAuth, and SCIM
• Experience with lifecycle management, group rules, and directory integrations
• Familiarity with identity governance, RBAC, and access policy design
• Understanding of security best practices and regulatory frameworks

• Experience with Okta Workflows or automation tools
• Basic scripting (Power Shell, Python, Bash)
• Exposure to cloud platforms (AWS)
• Knowledge of ITIL processes and service management

• Okta Certified Administrator
• Okta Certified Developer

• Fully remote opportunity with the option to work anywhere within the United States
• Willingness to work a flexible schedule to accommodate business needs and travel as required
• Video cameras must be used during all interviews, as well as during the initial week of orientation