Systems Support Specialist JC-

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The California Department of Public Health (CDPH) is dedicated to optimizing the health and well-being of the people of California. The Information Technology Services Division (ITSD) within CDPH advances its vision of "Healthy Individuals and Families in Healthful Communities" through the provision of high-quality information resources and technology.

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• Check out How to Apply for a Job at CDPH
• Benefit information can be found on the CalHR website and the CalPERS website.
• The salary listed in this ad may not include recent adjustments or changes from the fiscal year
• New to State candidates will be hired at the minimum salary of the classification or alternate range, as applicable.
• Effective July 2025, California’s Personal Leave Program (PLP 2025) reduces employees’ base pay by 3% in exchange for 5 hours of leave credits monthly through June 2027. The posted salary range does not reflect this reduction.

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by creating customer-focused solutions that are responsive and agile, supporting a modern infrastructure, tools, architecture, and standards to effectively provide efficient services following service-level agreements. The Information Technology Services Division (ITSD) leverages data and technology to create sustainability across CDPH by creating efficient solutions that meet customer expectations and reduce waste, as well as creating innovative solutions, strengthening partnerships and collaborations, and embracing technology.

Under direction of the Information Technology Supervisor (IT Sup) II and/or Information Technology Manager I (ITM I), Chief, Informatics Data Exchange and Applications Section (IDEAS), the Information Technology Specialist (ITS) I operates as a technical specialist for the development and maintenance of on-premise and/or cloud software systems and/or software applications. The ITS I acts in a lead role on projects involving application and database development, technical system configuration, performance tuning, problem resolution, and provides support and maintenance for mission-critical applications and systems.

The ITS I performs duties in the Software Engineering, Systems Engineering, and Business Technology Management domains.

This position may require the incumbent to monitor, receive, and respond to production related and time sensitive work matters outside of normal business hours.

This is a reposting of JC-499712 to increase the candidate pool; previous applicants do not need to reapply. Your application is still in consideration.

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Willingness to learn and adopt new tools and technologies
• Able to work independently while also being a collaborative team player who supports and assists others.
• Adapt to shifting priorities and dynamic work environments and work under pressure.
• Proficient in communicating with stakeholders and team members, both verbally and in writing.
• Able to assess complex problems, evaluate potential solutions, and implement the most effective course of action.
• Maintain consistent, reliable, and predictable attendance.

Development experience in the following areas:

• Programming & Scripting Language (e.g., ASP.Net, C#.Net, , Python, Power Shell, T-SQL)
• Low-code/no-code tools (e.g., Power Platform)
• Server & Security Ops (e.g., Windows/Linux Server, IIS, Firewall, SSL Cert)
• Agile Methodologies & Frameworks…