More jobs:
IT Support Specialist Level I/II
Job in
Sacramento, Sacramento County, California, 95814, USA
Listed on 2026-04-22
Listing for:
ACI Infotech
Full Time
position Listed on 2026-04-22
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Location :
Sacramento, CA
Type :
Contract (Osite)
Note:
Face to face interview required
Job Description:
This role will require:
• Strong customer service skills
• Knowledge of Active Directory or other identity management system
• Attention to detail
• Ability to work with rapidly changing priorities
• Experience with troubleshooting Windows systems
• Good verbal and writing skills for customer interaction and documentation
• Good problem isolation skills, and a broad general knowledge of IT systems
• The ability to shift topics rapidly
• Working knowledge of Jira for the placing and tracking of calls.
• The use of Adaxes and MECM for supporting customer systems and account management
• A working knowledge of the of M365 on a public sector lever is desirable
• Be familiar with concepts of enterprise level applications
• Familiarity with WAN architecture at a higher level
B.
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