Design Technology Manager

Overview

Design Technology Manager needed to champion the evolution of our digital practice and push the boundaries of how technology shapes design and built environments.

Locations: Minneapolis, MN;
Milwaukee, WI;
Boston, MA;
Washington, DC;
San Francisco, CA;
Sacramento, CA;
Santa Monica, CA

• Strengthen collaboration between practice leadership and the Digital Practice group.
• Drive the culture of digital practice and technology within the practices, setting the vision, goals, and strategies that guide research, development, and integration of new tools, technologies, and workflows.
• Evaluate emerging technologies, workflows, and digital tools to improve project delivery, collaboration, visualization, automation, and operational efficiency.
• Support advancement of computational design, Rhino, visualization technologies, GIS capabilities, and digital project delivery practices.
• Partner with leadership to establish priorities, implementation strategies, and long‑term digital practice goals.

• Manage integration of firm‑wide tools, software platforms, workflows, and digital systems across project teams and disciplines.
• Lead development and governance of standards, templates, libraries, workflows, and digital content resources.
• Ensure consistency and interoperability across digital practice tools and project delivery systems.
• Collaborate with IT and operational teams on software implementation, upgrades, testing, optimization, and resource planning.
• Develop and maintain best practices that support quality, efficiency, and scalable operations.

• Lead communication and engagement efforts that promote user adoption and effective implementation of digital initiatives.
• Structure and conduct training and support learning initiatives for firm‑wide staff related to digital practice tools and workflows.
• Translate technical concepts into practical guidance for a broad range of users and stakeholders, including developing training collateral, user documentation, and knowledge‑sharing materials.
• Foster a culture of continuous learning, collaboration, and innovation across the organization.

• Manage and support billable project work related to design technology.
• Advise project leadership and design staff on digital strategy, ensuring that the right technology approach and resources align with project goals and aspirations across the full project lifecycle.
• Lead departmental and internal initiatives, including project planning, scheduling, staffing coordination, budgeting input, and execution oversight.
• Develop project estimates, timelines, staffing plans, and go/no‑go recommendations for technology‑related initiatives and support efforts.
• Support project teams requiring advanced technical specialization, complex workflows, or creative problem‑solving.
• Operate with a high level of autonomy while aligning priorities with departmental work plans, operational goals, and leadership direction.

• Manage Design Technology staff, including work planning, assignments, coaching, mentoring, and performance assessment.
• Supervise a small specialized team and oversee external consultants, vendors, and strategic partners.
• Support hiring, onboarding, employee development, and team capability growth.
• Oversee resources related to digital practice operations, including software, hardware, data, digital assets, and technology infrastructure within the area of responsibility.
• Foster accountability, collaboration, responsiveness, and high‑quality service across the team.

• Support firm‑wide QA/QC initiatives and digital project delivery standards.
• Identify and implement process improvements that increase operational efficiency, project consistency, and user effectiveness.
• Provide advanced technical consultation and support within areas of specialization.
• Troubleshoot and resolve complex workflow, interoperability, and project delivery challenges.
• Promote scalable, sustainable solutions that enhance firm‑wide operations and…