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IDR Gateway Support Specialist | Multi-Channel
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-06-17
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Technical Support Analyst in Sacramento, California. The role involves providing intermediate-level customer support for the IDR Gateway, ensuring a seamless experience across various channels like phone, email, and chat.
Qualified candidates should have at least 3 years of experience in customer service, with strong communication and problem-solving skills. The position requires U.S. citizenship and offers a compensation of $22.28/hr.
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