Intermediate HCM IT Technology Analyst - SuccessFactors Core HRIS, WFS Time, EC Payroll

Title:

Intermediate HCM IT Technology Analyst - Success Factors Core HRIS, WFS Time, EC Payroll

Department: SAP Functional Products

Location:

Sacramento, CA, US,

Category:
Information Technology/Telecommunications

Apply by Date: 06/23/2026

Posting Type:
Open

We are seeking a Intermediate-level HCM IT Technology Analyst to join our Enterprise Technology team. This role supports the daily operation, configuration, and continuous improvement of our Success Factors Core HRIS, Workforce Time, and Employee Central Payroll systems. The ideal candidate possesses foundational knowledge of HCM processes and technical aptitude, with a commitment to learning and growing in HRIS technology.

• Provide operational support for Success Factors Core HRIS, WFS Time, and EC Payroll modules.
• Assist in implementation and configuration of systems to align with SMUD policies and compliance requirements.
• Troubleshoot and resolve system issues to minimize downtime.
• Support software updates, testing, and deployment activities.
• Document system configurations and procedures accurately.
• Collaborate with HR, Payroll, and IT teams to understand business needs.
• Participate in end‑user training and communicate system enhancements.

Enterprise Technology Analyst Intermediate

Under general supervision, performs basic business process and technical support utilizing SMUD's various enterprise and other integrated technology solutions in the areas of design, configuration, operation, maintenance, and enhancement; participates in performing as a functional resource to the user community to ensure reliability, accessibility and effectiveness to meet the needs of the business unit overall.

• Entry:
  Incumbent acquires knowledge, skills and abilities to perform the tasks within the series but is not yet demonstrating these at the Journey level.
• Intermediate:
  Incumbent continues to acquire the knowledge, skills and abilities to perform the tasks within the series but is not yet demonstrating these at the Journey level.
• Journey:
  Incumbent is demonstrating the required skills and knowledge to independently perform the full scope of the job.
• Senior:
  Advanced journey level resource responsible for advanced assignments, may serve in a lead and/or supervisory capacity.
• Principal:
  Subject matter expert/lead/supervisory level responsible for leading the most advanced work.

• Focus on the following five specialty areas:
  • Enterprise Systems Design
  • Enterprise Applications – Modifications and Enhancements
  • Enterprise Applications – Optimization
  • Enterprise System Reporting
  • Project Management – Functional/Technical Focus
• Design and configure enterprise technology solutions to support business units; develop detailed designs and define user requirements by collaborating with process owners; document business processes and transaction steps; define codes and values; address integration issues; develop testing criteria and conduct testing; plan implementation strategies; and communicate technical information to the user community.
• Participate in efforts to assess the need for modification and enhancement to existing enterprise applications by evaluating effectiveness of current technology; facilitate user group forums; identify needed changes and enhancements; perform workflow and process evaluation; identify impacts to business processes; revise user and system requirements; design and integrate modifications; prepare change notices; develop testing criteria and conduct testing; provide technical consultation and solutions.
• Assist in the effort to offer technical support and user training; establish training needs; develop training material; conduct classroom and on‑the‑job training; troubleshoot user obstacles through training and/or online support; provide technical consultation and solutions; troubleshoot system problems.
• Design user reports; produce standard and custom reports; perform ad‑hoc queries; modify standard forms and reports; work with users to define reporting needs.
• Assist and support projects and initiatives from a functional and/or technical perspective; refer problems…