Senior Accela Developer

This position is located within the IT Enterprise Applications Division of the Department of Information Technology and serves as a senior technical resource supporting the City’s permitting, planning, and land management operations. The position is responsible for the development, configuration, customization, integration, support, and maintenance of the City’s Accela Land Management / Civic Platform environment, including the public-facing permit portal and related internal business processes.

The incumbent will support the City’s permitting and licensing operations by maintaining and enhancing Accela functionality used for permit intake, plan review, fee assessment, inspections, workflow routing,reporting, and customer-facing services. This position requires strong technical knowledge of Accela Land Management,system architecture, application configuration, scripting, reporting, integrations, databases, and enterprise application support. The incumbent will work closely with business users, inspectors, supervisors, department leadership, vendors,and other IT teams to resolve issues, deliver system enhancements, improve business processes, and support City priorities related to permitting modernization and customer service.

The ideal candidate will be technically strong in Accela Land Management and have hands-on experience supporting enterprise permitting, planning, licensing, or land management systems in a public-sector or similarly complex operational environment. The candidate should be able to work independently, communicate effectively with business and technical stakeholders, and deliver reliable solutions that support daily operations and long-term modernization goals.

• Experience with Accela scripting, events, expressions, workflows, record types, conditions, fees, inspections,communications, and system administration tools.
• Ability to analyze business requirements and convert them into secure, supportable, and maintainable application configurations or technical solutions.
• Experience troubleshooting complex production issues, coordinating with vendors, and supporting time-sensitive operational needs in an enterprise application environment.
• Experience supporting electronic plan review, document management, GIS mapping, payment processing, financial system interfaces, and reporting/data warehouse integrations.
• Experience with Microsoft SQL Server, Oracle, Azure, REST APIs, .NET/C#, Java, or related enterprise application development and integration technologies.

• Plans and manages information technology related projects involving critical applications, large systems and sophisticated processes.
• Provides team leadership, guidance, business, and technical expertise on assigned projects involving citywide computer systems.
• Designs and/or creates database structures, data migration/conversion techniques for system(s) conversions or upgrades.
• Monitors and tunes databases in order to obtain optimum performance.
• Applies analytical and advanced design techniques in developing new programs or systems or modifying existing ones.
• Codes and/or tests programs and resolve related problems in large, complex systems.
• Provides technical guidance to lower-level IT personnel and contractors through training, mentoring, and coaching.
• Perform other or related duties as assigned.

Knowledge of:

• Principals and concepts of business process and software design; relational and distributed database technology; networks and communications; and project management.
• Software development methodologies and life cycles.
• Current trends in information technology software, business systems, hardware, networks, and communications.
• Commonly used programming languages, databases, and operating systems on multiple hardware platforms.
• Commercially available software, and application evaluation techniques.
• Applications development and structured analysis methods; data modeling theory and methods; disaster planning and recovery techniques; debugging and error detection.
• Software applications such as finance, human resources, utility billing, geographical information systems, andpermitting.
• Advanced level form, screen, and report design techniques.