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Senior ITSM Analyst - Salesforce​/AWS Desk; SMQs

Job in Sacramento, Sacramento County, California, 95828, USA
Listing for: Sikich LLP
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst, Technical Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 65000 USD Yearly USD 65000.00 YEAR
Job Description & How to Apply Below
Position: Senior ITSM Analyst - Salesforce/AWS Desk (SMQs)

Sikich LLP seeks a Senior Service Desk Analyst in Sacramento, CA. The ideal candidate will provide ITSM technical support while utilizing AWS Connect and Salesforce Service Cloud Voice.

This role entails configuring systems and troubleshooting various technical issues for a large user base. Applicants should have a Bachelor’s degree, ITIL certification, and at least 2 years of relevant experience. The position offers flexible time off, wellness programs, and competitive salary.

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Position Requirements
10+ Years work experience
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